Dejah Barfield
Houston,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Warehouse Clerk
Amazon
Houston, TX
08.2020 - Current
- In charge of receiving inventory
- Also picking, packing, and sorting orders
- Use scanners to read barcodes and products
- Troubleshoot problems
- Also in charge of keep quality inside the establishment.
- Assisted with physical inventories as needed.
- Ensured safety compliance standards were met at all times while working in the warehouse environment.
Customer Service Clerk
Albertsons
Lancaster, CA
02.2018 - 08.2020
- Maintained customer records by updating account information
- Maintained financial accounts by processing customer adjustments
- Prepared product or service reports by collecting and analyzing customer information
- Greeted customers and provided assistance with inquiries.
- Ensured compliance with all applicable laws and regulations concerning the sale of products or services.
- Worked closely with management team to implement strategies that would result in increased sales volume.
- Processed customer orders and payments accurately and promptly.
- Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
Medical Billing Clerk
Physcians Choice
Woodland Hills, CA
10.2016 - 02.2018
- Managed patient accounts and prepared invoices, inputted patient information and maintained up-to-date records, ensured that patients receive accounts
- Performed administrative tasks such as answering phone calls and responding to emails
- Followed up with patients on accounts that were late.
- Reviewed patient accounts for accuracy and completeness, ensuring that all required fields have been entered correctly.
- Performed data entry of medical billing information into the company's computer system.
- Answered telephone calls from customers inquiring about their bills.
Key Holder
Image
Palmdale, CA
08.2015 - 10.2016
- In charge of opening and closing the store, managed the store’s security system, Ensured store was clean and organized, Assisted store cashiers, made employee schedules, attended to customer requests.
- Replenished merchandise displays throughout the store as needed.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Verified accuracy of register tills at beginning and end of shift.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
12-2026
Bachelor of Science - Business Administration
Antelope Valley College
12-2020
High School Diploma -
Highland High school
06-2016
Skills
- Customer care
- Customer Service
- Data entry
- Call center
- Detail-oriented skills
- Basic computer skills
- Time management skills
- Record-keeping
- Quickbooks
- Microsoft Suites
- Typing speed
- Leadership Skills
- Workplace organization
- Cycle counting
- Scheduling and Planning
- Paperwork Processing
Timeline
Warehouse Clerk
Amazon
08.2020 - Current
Customer Service Clerk
Albertsons
02.2018 - 08.2020
Medical Billing Clerk
Physcians Choice
10.2016 - 02.2018
Key Holder
Image
08.2015 - 10.2016
Bachelor of Science - Business Administration
Southern New Hampshire University
Bachelor of Science - Business Administration
Antelope Valley College
High School Diploma -
Highland High school