Dejah Dyer
Waukegan,IL
Summary
Reliable and dedicated professional with experience in customer-facing roles, thriving in fast-paced, high-productivity environments. Proficient in cash handling, inventory management, and delivering exceptional customer service while ensuring accurate and efficient transactions. Strong communicator with excellent problem-solving skills and the adaptability to meet diverse customer needs. A collaborative team player committed to supporting coworkers, maintaining operational efficiency, and contributing to a positive customer experience.
Overview
5
5
years of professional experience
Work History
Drive-Thru Cashier
Canes Chicken Fingers
Morton Grove, Illinois
02.2026 - 07.2026
- Greeted customers, took orders, and provided product information.
- Processed customer orders efficiently at fast-paced drive-thru window.
- Provided excellent customer service to enhance overall dining experience.
- Communicated effectively with kitchen staff regarding special requests or changes.
- Processed customer payments and calculated correct change.
- Verified that orders were accurate and complete before delivering them to customers.
shift manger
Pizza Hut
Evanston, Illinois
04.2022 - 06.2025
- Assisted customers with order placements, cancellations, and returns professionally.
- Resolved product issues by troubleshooting and providing accurate information promptly.
- Conducted follow-up communications to ensure customer satisfaction after issue resolution.
- Identified consumer needs, clarified information and researched issues to provide alternative solutions.
- Maintained accurate records of customer interactions, transactions, comments and complaints.
Cashier
Target
Evanston, Illinois
03.2021 - 10.2021
- Handled cash, credit, and electronic payments accurately.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with product inquiries and recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Helped with purchases and signed customers up for rewards program.
- Resolved customer complaints professionally in accordance with company policy.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Education
Associate of Arts - Communications
Georgia State University
Atlanta01-2027
Skills
- Effective communication
- Issue resolution
- Customer service
- Customer engagement
- Adaptability
References
- Janet P. General Store Manager 773-655-8727
- Adrieanne Arnold Manager 874-903-6812
Timeline
Drive-Thru Cashier
Canes Chicken Fingers
02.2026 - 07.2026
shift manger
Pizza Hut
04.2022 - 06.2025
Cashier
Target
03.2021 - 10.2021
Associate of Arts - Communications
Georgia State University