Dejah Montgomery
Philadelphia,PA
Summary
I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
Work History
Front End Cashier
Wendy's
Philadelphia, PA
11.2017 - 09.2018
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Helped customers complete purchases, locate items, and join reward programs.
Home Health Care
Crumps HealthCare
Philadelphia
03.2019 - 01.2020
- Cleaning and bathing, Cooking and feeding, Errand runs, Medication reminder, Accompany on doctor appointments, Light house cleaning
- Improved patient satisfaction by consistently providing high-quality home health care services.
- Improved patient satisfaction by providing personalized home health care solutions and addressing individual concerns.
Cashier
Family Dollar
Philadelphia
02.2020 - 11.2021
- Customer Service, Cleaning the registers and front area, Stocking merchandise
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assistant Manager
Family Dollar
Philadelphia
05.2022 - 04.2024
- Go on bank runs when needed
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Academic studies
First Philadelphia Preparatory Charter High School
Philadelphia, PA06.2019
Skills
- Customer service
- Cooking/Cleaning
- Management
- Money Handling
- First aid
- Staff Training and Development
- Staff Supervision
- Employee Scheduling
- Teamwork and Collaboration
- Problem Resolution
- Decision-Making
- Customer Relationship Management
Timeline
Assistant Manager
Family Dollar
05.2022 - 04.2024
Cashier
Family Dollar
02.2020 - 11.2021
Home Health Care
Crumps HealthCare
03.2019 - 01.2020
Front End Cashier
Wendy's
11.2017 - 09.2018
Academic studies
First Philadelphia Preparatory Charter High School