Dejahauna Harris
Portsmouth,VA
Summary
Proven Administrative Assistant with a track record of enhancing office management efficiency at Compassionate Hands Home Healthcare. Excelled in customer service and office administration, significantly improving client relations and internal processes. Skilled in data entry and fostering professional relationships, adept at streamlining operations and contributing to a positive work environment.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant/Office PCA
Compassionate Hands Home Healthcare
05.2024 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Established administrative work procedures to track staff's daily tasks.
Administrative Assistant/Office PCA
Kynd Hearts Home Health
03.2017 - 03.2022
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
High School Diploma -
Churchland High School
Portsmouth Va06-2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Customer and client relations
- Scheduling
- Office management
- Database entry
- Invoice processing
- Meeting planning
- Payroll and budgeting
Timeline
Administrative Assistant/Office PCA
Compassionate Hands Home Healthcare
05.2024 - Current
Administrative Assistant/Office PCA
Kynd Hearts Home Health
03.2017 - 03.2022
High School Diploma -
Churchland High School
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