Dejan Mandich

• Improved data accuracy by meticulously entering and updating medical records in a timely manner.
• Assisted in maintaining HIPAA compliance with strict adherence to privacy regulations during data entry tasks.
• Increased team productivity by training new staff members on medical software systems and best practices for data management.
• Checked for accuracy by verifying data and records.

• Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

• Achieved timely deliveries by planning efficient routes and adhering to schedules.
• Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
• Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
• Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
• Inspected vehicle before and after every trip and conducted minor repairs.
• Dropped and hooked trailers and changed configuration of equipment.
• Verified contents of inventory loads against Bills of Lading.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.

• Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
• Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Verified contents of inventory loads against Bills of Lading.

• Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
• Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
• Collaborated with finance department to secure competitive financing options for customers, streamlining the purchasing process.
• Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Owned and operated semi truck as a contractor for Intermodal trucking company transporting mostly for auto industry in Michigan and surrounding states.