Dejan zimonjic
Nashville,TN
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. A Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
10
10
years of professional experience
Work History
Line Service Technician
Atlantic Aviation
04.2018 - Current
- Mentored junior technicians by sharing knowledge gained through experience in field
- Operated ground support equipment such as tow tractors, jacks, and power units safely
- Responded promptly to emergency situations requiring immediate attention from technicians
- Conducted pre-flight inspections on aircraft to identify potential issues or hazards
- Lektro and Tug tow certification
- Kept aircraft moving and on-schedule with quick service work.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
Bartender
Dave & Busters
01.2017 - 03.2018
- Maintained thorough understanding of ingredients and preparation of menu items
- Checked identification before serving alcohol to comply with state and federal laws
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
- Used beer, wine and cocktail knowledge to make recommendations
- Exceeded customer service expectations to earn positive feedback
- Cleaned, organized and replenished supplies to maintain bar appearance
- Greeted guests to provide warm welcome and promote good customer service
- Assisted in training new bartenders on proper techniques and procedures related to job.
Concessions Worker
Regal Entertainment
01.2015 - 12.2017
- Prepared simple menu items and served pre-made sandwiches, hot dogs and pizza
- Maintained proper food storage and display temperatures to reduce risk of food-borne illness
- Processed cash and digital payments for concession stand items, providing proper change and receipts
- Handled customer complaints professionally, resolving issues when possible or escalating them to management if necessary
- Stocked shelves with inventory, ensuring all items were properly displayed and accessible
- Collaborated with other team members to create positive work environment
- Trained new employees on job duties, policies, procedures, and workplace expectations
- Communicated effectively with patrons about menu offerings, allergens, pricing information, or other inquiries related to concession stand operation
- Made eye contact, smiled, greeted customers and assisted with menu and product recommendations.
Education
Student Pilot -
Antioch High School
Nashville, TN05.2016
Skills
- Aviation Safety Regulations
- Adaptability and Flexibility
- Decision Making
- Computer Literacy
- Project Coordination
- Training and Development
- Conflict Resolution
- Effective Communication
- Customer Service
- Problem Solving
- Technical Support
- Management
hobbies
Fishing
Playing games
Movies
Languages
Serbian
Native or Bilingual
German
Professional Working
Timeline
Line Service Technician
Atlantic Aviation
04.2018 - Current
Bartender
Dave & Busters
01.2017 - 03.2018
Concessions Worker
Regal Entertainment
01.2015 - 12.2017
Student Pilot -
Antioch High School
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