Dejha Canty
Police Officer
Charlotte,NC
Summary
Experienced police officer with accomplished law enforcement career focused on investigating criminal cases. Industrious and diligent with exceptional integrity and above average clearance rates. Smoothly collect statements and evidence by following both traditional and contemporary investigatory strategies.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Service Advisor
Pope Davis Automotive
Columbia, SC
02.2022 - Current
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Documented problems and corrective actions to maintain records.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
- Developed estimates by costing materials, supplies and labor.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Investigated and resolved accounting, service and delivery concerns.
- Promptly responded to inquiries and requests from prospective customers.
- Surpassed sales goals through implementation of effective marketing strategies.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Reconditioning Associate
Carmax
Columbia, South Carolina
05.2021 - 02.2022
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Monitored inventory levels for adequate supply of chemicals and materials.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Created reports detailing inventory costs, deliveries and usage
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Maintained inventory count, tracked usage and documented variances
- Completed physical inventory counts each day
- Managed inventory storage in clean and organized fashion
- Performed data entry and completed proper paperwork
- Worked with vendors to schedule daily pickups and weekly deliveries
- Built long-term relationships due to prompt and courteous service
- Detected and resolved multifaceted issues related to business direction and operations
- Validated inventory levels and updated systems using handheld devices
Police Officer
City Of Columbia Police Department
Columbia, SC
04.2017 - 04.2021
- Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
- Seized evidence for investigations and interviewed involved parties.
- Analyzed criminal complaints and identified crime patterns.
- Kept current on all agency and state policies, rules, regulations and statutes.
- Obtained admissions of crimes using forensic interviewing techniques.
- Carefully documented statements, observations and evidentiary materials.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
- Testified in court during criminal proceedings and trials.
- Processed, verified and utilized tips to initiate speedy resolutions for investigations.
- Checked accuracy and integrity of collected information to identify optimal course of investigation.
- Conducted preliminary investigations at scenes of major crimes.
- Developed community reputation through commitment to community satisfaction and strong client relationships
- Maintained community satisfaction with forward-thinking strategies focused on addressing community needs and resolving concerns
- Helped large volume of patrons every day with positive attitude and focus on ccommunity satisfaction
Warehouse Worker
Amazon
Columbia, SC
08.2016 - 03.2017
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Simplified shipping and receiving processes for improved workflow.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Checked packages and merchandise for damage and notified vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Loaded, unloaded and moved material to and from storage and production areas.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Cashier
Taco Bell
Anchorage, Alaska
05.2014 - 05.2015
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reviewed new promotions and monitored price changes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Dimond High School
Anchorage, AK 08.2011 - 05.2015
Skills
Interrogation skills
Timeline
Service Advisor
Pope Davis Automotive
02.2022 - Current
Reconditioning Associate
Carmax
05.2021 - 02.2022
Police Officer
City Of Columbia Police Department
04.2017 - 04.2021
Warehouse Worker
Amazon
08.2016 - 03.2017
Cashier
Taco Bell
05.2014 - 05.2015
High School Diploma -
Dimond High School
08.2011 - 05.2015
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