Dejon Barton
Grayson,GA
Summary
Detail-oriented current Computer Information Systems student and recent Cyber Defense graduate with hands-on experience in troubleshooting hardware and software issues, configuring network systems, and offering technical support. Proficient in programming languages such as Python and Java, possessing a solid grasp of database management and cloud computing principles. Excited to utilize strong analytical skills and a deep passion for technology to make meaningful contributions to a dynamic IT team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Technical Support Intern
University Of Central Florida, UCF
07.2023 - 10.2023
- Assist in diagnosing and resolving hardware and software issues reported by end-users.
- Provide technical support via phone, email, or in-person, ensuring timely resolution of IT-related problems.
- Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices.
- Collaborate with IT team members to escalate complex issues to higher-level support or management.
Fire Watch
Synergy Cleaning Services
01.2023 - 06.2023
- Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
- Played an active role in maintaining site security by monitoring access points and verifying visitor credentials as needed during shifts as Fire Watcher.
Security Guard
Guardian Security
03.2022 - 12.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Education
Bachelor Of Computer Applications - Computer And Information Systems Security
Borough of Manhattan Community College of The City University of New York
New York, NYJohn Dewey High School
Brooklyn, NYCyber Defense - Cyber Operations And Warfare
University of Central Florida
Orlando, FL10.2023
Skills
- Technical Proficiency
- Technical Support
- Networking
- Cybersecurity Awareness
- Cloud computing
- Problem Solving
- Continuous Learning
- Team collaboration
- Ticketing systems
- Technical Documentation
Certification
CompTIA ITF +
CompTIA A+
Cyber Defense
Timeline
IT Technical Support Intern
University Of Central Florida, UCF
07.2023 - 10.2023
Fire Watch
Synergy Cleaning Services
01.2023 - 06.2023
Security Guard
Guardian Security
03.2022 - 12.2022
Bachelor Of Computer Applications - Computer And Information Systems Security
Borough of Manhattan Community College of The City University of New York
John Dewey High School
Cyber Defense - Cyber Operations And Warfare
University of Central Florida