DeJountae Washington
Scrum Master
Dallas,TX
Summary
Newly Certified Scrum Master ready to take on new challenges and grow with a dynamic organization. Well versed in managing cross-functional teams to complete projects within multiple departments. Astute in fostering productive, efficient, and autonomic work environments. Solution based and results oriented with years of experience in leadership, turnaround management, facilitation, deliverable product, customer satisfaction, sales, behavior and data analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead
Target Corporations
Dallas, TX
03.2023 - Current
- Refined task backlog to fit weekly delegations; improved velocity, productivity and efficiency.
- Facilitated daily 15-minute standup meetings for team members; removed all impediments and obstacles based on feedback with solution based processes.
- Performed daily observations of work performed by team; created lists of most shopped areas to provide direction for recovery improving aesthetics and brand overtime.
- Adapted to needed changes based on guest feedback through surveys; trained team members on best practices for better guest assistance; increased average points by 4.
- Conducted data analysis to improve back room location accuracy by 23%; improved sales by 16%.
- Cross-trained team members to help in different departments; fostered culture of team collaboration, commitment, courage, focus, openness and respect.
- Implemented "designated business owner" plan; cultivated autonomy to improve in ownership and to develop self-management within teams.
Associate Manager
Express
Allen, TX
05.2022 - 03.2023
- Helped facilitate project that would catapult store from bottom three in sales to top two in entire district.
- Stood at number one in product launch, store cleanliness for the months of January, February.
- Performed data analysis to measure company progress, diagnose procedural obstacles.
- Conducted weekly meetings to reflect on weeks' strengths, weaknesses; implemented needed adjustments.
- Monitored sales performance to identify potential areas for improvement
- Coached, trained professionals into management positions.
Substitute Paraprofessional
New York City Department of Education
New York, NY
01.2018 - 03.2022
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Provided classroom support throughout planned instruction and individual lessons.
- Conducted one to one mentor sessions to foster focus, ambition and goals; built positive rapport with students to encourage them to take risks in their learning.
- Coached and trained teachers and principles alike to incorporate needed plan to better assist students with special needs based on daily observations.
Education
Some College (No Degree) -
Medgar Evers College
Brooklyn, NYSkills
- Scrum and Agile Methodologies
- Kanban
- Jira Software
- Cross-Functional Team Collaboration
- Project Planning & Administration
- Problem Solving
- Data & Behavioral Analysis
- Confluence
- Oral & Written Communication Skills
- Software Development Life Cycle
Certification
Certified Scrum Master (CSM)
Scrum Alliance, 2023
Timeline
Team Lead
Target Corporations
03.2023 - Current
Associate Manager
Express
05.2022 - 03.2023
Substitute Paraprofessional
New York City Department of Education
01.2018 - 03.2022
Some College (No Degree) -
Medgar Evers College
Certified Scrum Master (CSM)
Scrum Alliance, 2023
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