DeJuan A Redmond
Detroit,MI
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
Work History
Truck Driver
JFK Transportation
03.2019 - Current
- Operated in the tri-state area with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily logs, scans and photos to submit corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Loaded and unloaded products at Amazon warehouses and Post Office locations using hand trucks, pallet jacks, and forklifts.
General Auto Mechanic
City Of Detroit (GSD)
03.2023 - 11.2023
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
- Maintained accurate records of time and materials required to perform repairs and service.
Seasonal Delivery Driver
UPS
10.2021 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Fostered positive working relationships with regular customers.
Field Technician
Comcast (ACI)
01.2020 - 09.2021
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Prepared and submitted reports and photos to document work performed and provide progress updates to management.
- Calibrated new and existing equipment for optimal performance.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment and components.
- Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.
- Optimized resources by thoroughly evaluating site conditions prior to beginning any installation or repair work.
- Liaised with internal departments to optimize productivity and efficiency.
Warehouse Forklift Operator
Faygo
07.2018 - 01.2020
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
- Transported goods between warehouse locations according to shipment and storage needs.
- Completed cycle counts and monthly inventory.
Production Supervisor
Hollingsworth Logistics
10.2011 - 07.2018
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of 70+ production associates, overseeing productive production processes and meeting all deadlines.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Troubleshot equipment to reduce service calls and downtime.
- Established new training techniques to better assist team leaders with new production operators.
- Trained and observed new forklift operators.
- Studied all aspects of maintenance and IT to prevent delays and downtime.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Education
High School Diploma -
Murray Wright High School
Detroit, MI06.2005
Skills
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
- Data Collection
- Professional Communication
- Training and mentoring
- Team Collaboration and Leadership
- Process improvement strategies
- Conflict Resolution
Timeline
General Auto Mechanic
City Of Detroit (GSD)
03.2023 - 11.2023
Seasonal Delivery Driver
UPS
10.2021 - 01.2022
Field Technician
Comcast (ACI)
01.2020 - 09.2021
Truck Driver
JFK Transportation
03.2019 - Current
Warehouse Forklift Operator
Faygo
07.2018 - 01.2020
Production Supervisor
Hollingsworth Logistics
10.2011 - 07.2018
High School Diploma -
Murray Wright High School
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