DeKaila Stewart-Ruffin
Mobile,AL
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
7
7
years of professional experience
Work History
Intern for MCOB Associate Director Marketing and Communications
University of South Alabama
06.2023 - Current
- Create advertisements for the Mitchell College of Business's MBA, MAcc, and PhD programs
- Data research and collection
- Create excel worksheets for data input
- Work with marketing team to create schedules for social media marketing and recreating elements of the business college
- Create newsletters
- Create flyers for special programs offered by the University of South Alabama Mitchell College of Business
- Create digital flipbooks for physical MCOB magazine copies
- Participated in running the University's social media pages
Student Worker
University of South Alabama
01.2023 - Current
- Performed administrative work
- Created spreadsheet calendars
- Receiving and sending emails
- File paperwork
- Mass email students and faculty through Constant Contact
- Pack giveaways
- Organize
- Update/create bulletin boards
- Greet incoming students, faculty, and guests
- Deliver mail and packages
- Escort students, and guests to around campus.
Key Holder
Dollar General
05.2019 - 03.2021
- Manage staff, inventory
- Promote special offers, new products and items
- Respond to customers
- Check in delivery trucks
- Countdown drawers and EOD deposits
- Open and close store
- Stock and clean store
- Register check out
- Ran returns and exchanges.
Phone Operator, Customer Service Associate, Assistant to the Diversity Director
MAWSS
06.2016 - 08.2017
- Assisted customers in making payments
- Filed auto-pay documents
- Updated customer information in computers
- Filed all new MAWSS customers
- Directed customers correct departments (Operator)
- Signed for and notified employees of deliveries
- Made flyers and brochures
- Assisted in company luncheons.
Sales Associate
Forever 21
09.2016 - 01.2017
- Assisting customers with product location, selection, availability, pricing, returns, and sales items
- Display setup
- Stock shelves and recover inventory
- Opening/closing stores.
Education
Alabama A&M University
Huntsville, ALBachelor of Science - Business Marketing
University of South Alabama
Mobile, AL12.2023
Skills
- Project Management
- Market Research
- Marketing Strategy
- Market Entry
- Ad Campaigning
- Data Visualization
- Sales
- Sales Management
- Customer Service
- Team Leadership
- SIMnet Microsoft Office Certification
- Google Certified
- Service Marketing
- Database Coordination
- Key Relationship Development
- Critical Thinking
- Consultancy and Advisory
- Portfolio Optimization
- Community Outreach
- Strategic Leadership
- Work Planning and Prioritization
- MS Office
- Administrative Support
- Business Analysis
- Plan Projects
- Campaign Conceptualization
- Documentation
- Social Media Marketing
Affiliations
- Tau Sigma National Honors Society
- National Society of Leadership and Success
- American Marketing Association
Timeline
Intern for MCOB Associate Director Marketing and Communications
University of South Alabama
06.2023 - Current
Student Worker
University of South Alabama
01.2023 - Current
Key Holder
Dollar General
05.2019 - 03.2021
Sales Associate
Forever 21
09.2016 - 01.2017
Phone Operator, Customer Service Associate, Assistant to the Diversity Director
MAWSS
06.2016 - 08.2017
Alabama A&M University
Bachelor of Science - Business Marketing
University of South Alabama