Delaynie Simkowski
Stevens Point,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Shelter Care
Humane Society Of Portage County
07.2023 - Current
- Enhanced animal care by implementing proper feeding, cleaning, and enrichment procedures.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Enhanced animal care through regular health checks, grooming, and administering medications as needed.
Shift Leader
Caribou Coffee
08.2022 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Evaluated staff performance and provided coaching to address inefficiencies
- Collected, arranged, and input information into database system
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
- Evaluated customer needs and feedback to drive product and service improvements
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies
- Completed cash and credit card transactions accurately using POS software.
Receptionst/ Assistant
Twit Chiropractic
01.2022 - 06.2022
- Created customized care plans, working with hospital staff and families to assess and meet individual needs
- Ordered all pharmacy supplies and kept check on inventory levels
- Monitored number of patients and wait times to create efficient flow of patients from check-in to checkout
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations
- Communicated with patients, ensuring that medical information was kept private
Barista
Starbucks
11.2020 - 01.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Controlled line and crowd with quick, efficient service
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices
- Cleaned counters, machines, utensils, and seating areas daily
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Science - Biology
University of Stevens Point
05.2026
Associate of Science - Vet Technician
North Central Technical College
Wausau, WI05.2025
Skills
- Team Leadership
- Medical Terminology
- Dependable and Responsible
- Multitasking Abilities
- Organizational Skills
- Problem solving
- Flexible and Adaptable
Timeline
Shelter Care
Humane Society Of Portage County
07.2023 - Current
Shift Leader
Caribou Coffee
08.2022 - Current
Receptionst/ Assistant
Twit Chiropractic
01.2022 - 06.2022
Barista
Starbucks
11.2020 - 01.2022
Bachelor of Science - Biology
University of Stevens Point
Associate of Science - Vet Technician
North Central Technical College