DE LA CRUZ CASTORENA ERIK BLADIMIR
Bothell,WA
Summary
Adept at leveraging advanced MS Office skills and a friendly, positive attitude, I significantly enhanced customer satisfaction and team productivity at Macy's Department Store. My expertise in data analysis and customer relations, combined with a knack for problem-solving, drove strategic improvements. Achievements include streamlining processes and fostering collaboration across diverse teams.
Overview
2
2
years of professional experience
Work History
Champion Lider
Macys Department Store
Bellevue , WA
12.2024 - Current
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Casher
Ross Dress for Less
Kirkland, WA
02.2024 - 09.2025
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Scanned items and checked pricing on cash register for accuracy.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted and balanced cashier drawers.
Education
GED -
COLLEGE MEXICO
MEXICO07-2012
Skills
- MS office
- Friendly, positive attitude
- Self-Directed
- Basic math
- Microsoft office
- Teamwork and collaboration
- Customer relations
- Attention to detail
- Social perceptiveness
Timeline
Champion Lider
Macys Department Store
12.2024 - Current
Casher
Ross Dress for Less
02.2024 - 09.2025
GED -
COLLEGE MEXICO
Similar Profiles
TeAnna CarlsonTeAnna Carlson
Jewelry Sales Associate at Macys Department StoreJewelry Sales Associate at Macys Department Store
Jeanette BillingsleyJeanette Billingsley
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Carlos VelazquezCarlos Velazquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store