Delailah Thompson
CHICAGO,IL
Summary
Motivated and dependable engineering student with strong leadership, communication, problem-solving, and time-management skills. Eager to gain hands-on engineering experience, expand technical knowledge, and apply classroom concepts to real-world projects. Quick to learn, adaptable, and committed to contributing effectively in a team-oriented environment.
Overview
6
6
years of professional experience
Work History
Student Manager
Uic Pavilion
05.2025 - Current
- Developed training programs to enhance team skills and performance in event management.
- Coordinated event logistics, including scheduling, setup, and breakdown of facilities.
- Implemented strategies to improve attendee experience and operational efficiency during events.
- Supervised student staff, ensuring effective operation during events and daily activities.
- Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
- Efficiently managed a team in order to build stages and or any setups needed for various events.
Team Member
School Tool Box
05.2022 - 08.2024
- Assisted customers with product selection and order processing to enhance shopping experience.
- Collaborated with team members to streamline order fulfillment processes, improving efficiency.
- Trained new staff on operational procedures and best practices for customer service.
- Maintained inventory accuracy through regular stock checks and organization of products.
- Used Microsoft and Excel systems to properly scan and fulfill orders.
Server
Chilis's Bar and Grill
03.2021 - 09.2022
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of the dining area, enhancing overall guest experience.
- Assisted in training new servers on menu items and service protocols.
- Processed customer orders using POS system, ensuring accuracy and efficiency.
- Resolved guest complaints effectively, contributing to positive dining experiences.
Education
Bachelor of Science - Mechanical Engineering
University of Illinois At Chicago
Chicago, IL05-2027
No Degree - Mechanical Engineering
Kishwaukee Communty College
Malta, IL05-2024
Skills
- Event planning
- Project management
- Preventive maintenance
- Project planning
- Student engagement
- Customer service
- Time management
- Preventive Maintenance
- Project execution
- Technical writing
- Communication strategies
- Facility management
- Event design planning
- Data management
- Visual communication
- Performance evaluation
Timeline
Student Manager
Uic Pavilion
05.2025 - Current
Team Member
School Tool Box
05.2022 - 08.2024
Server
Chilis's Bar and Grill
03.2021 - 09.2022
Bachelor of Science - Mechanical Engineering
University of Illinois At Chicago
No Degree - Mechanical Engineering
Kishwaukee Communty College