Delaina Johnson
Whitewater,WI
Summary
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Overview
31
31
years of professional experience
Work History
Health Information Manager
St. Croix Hospice
06.2024 - Current
- Maintain HIPAA compliant patient information
- Phone skills
- Data entry
- Excel
Patient Scheduling Representative
UW Health
09.2023 - 06.2024
- Customer Service
- Phones
- Scheduling
- Time Management
- Problem Solving
Scheduler/Administrative Assistant/Caregiver
Transitions at Home
01.2019 - 09.2023
- Administrative suites
- Billing
- Payroll
- Scheduling all employees
- Caregiving
Intake Specialist/Receptionist
Fort Healthcare
09.2015 - 07.2021
- Company Overview: Internal Medicine & Pediatrics
- Behavioral Health Intake
- Scheduling
- Phones
- Insurance verification
- Collection of co-pays
- Internal Medicine & Pediatrics
Office Manager
First Choice Health & Wellness
07.2007 - 09.2015
- Company Overview: (Doctor retired-office closed)
- Scheduling
- Phones
- Customer Service
- Billing
- Receivables
- Payroll
- Insurance verification
- Coding
- (Doctor retired-office closed)
Office Manager
Tri County Pump
04.1994 - 07.2007
- Company Overview: (closed)
- Billing
- Scheduling
- Payroll
- (closed)
Education
High school diploma or GED -
Skills
- Medical Scheduling
- Attention to Detail
- Accuracy
- Appointment Setting
- Customer Service
- Behavioral Health
- Patient Care
- Insurance Verification
- Phone etiquette
- Caregiving
- Medical Office Experience
- Medical Records
- Medical Billing
- Senior Care
- Medical Receptionist
- Answering Telephones
Personal Information
Willing To Relocate: Anywhere
Timeline
Health Information Manager
St. Croix Hospice
06.2024 - Current
Patient Scheduling Representative
UW Health
09.2023 - 06.2024
Scheduler/Administrative Assistant/Caregiver
Transitions at Home
01.2019 - 09.2023
Intake Specialist/Receptionist
Fort Healthcare
09.2015 - 07.2021
Office Manager
First Choice Health & Wellness
07.2007 - 09.2015
Office Manager
Tri County Pump
04.1994 - 07.2007
High school diploma or GED -
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