Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deland Robert

Queens,NY

Summary

Dynamic security professional with experience at Metro One Loss Prevention, skilled in conflict de-escalation and safety testing. Proven ability to enhance customer satisfaction through attentive service and effective problem-solving. Adept at maintaining a secure environment while collaborating with diverse teams to achieve operational goals. Committed to excellence in all aspects of security and maintenance.

Overview

4
4
years of professional experience

Work History

Unarmed Security Officer

Metro One Loss Prevention
Queens, NY
03.2024 - 03.2025

Experienced unarmed security officer with over one year of proven service in maintaining a safe and secure environment for clients, staff, and the public. Adept at monitoring premises through patrols and surveillance systems, enforcing property rules and regulations, and responding swiftly to incidents or emergencies. Skilled in access control, conflict de-escalation, report writing, and collaborating with law enforcement when necessary. Committed to maintaining a visible presence to deter criminal activity, while providing excellent customer service, and ensuring a safe atmosphere for all.

Bowl 360 Mechanic

Bowl 360
, NY
01.2021 - 08.2023
  • responsible for inspecting and repairing machinery maintenance inspections, monitor inventory, assemble mechanical components and performing repairs.
  • Ability to lift and carry objects weighing over 30 pounds
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Experience using hand and electrical tools
  • Ability to stand for long periods of time

Education

Some College (No Degree) - Electrical Engineering

College of Staten Island of The City University of New York
Staten Island, NY

Skills

  • Problem-solving and troubleshooting
  • Report writing
  • Maintaining order
  • Accident investigations
  • Surveillance monitoring
  • Customer service
  • Attention to detail
  • Safety testing
  • Organizational skills
  • Flexible scheduling
  • Active listening
  • Maintenance and repair
  • Positive attitude

Timeline

Unarmed Security Officer

Metro One Loss Prevention
03.2024 - 03.2025

Bowl 360 Mechanic

Bowl 360
01.2021 - 08.2023

Some College (No Degree) - Electrical Engineering

College of Staten Island of The City University of New York