Dedicated professional with extensive experience in customer service and fostering positive relationships in educational settings. Demonstrated ability to thrive in high-pressure environments, ensuring safety and engagement for students and effective communication with parents and staff.
Overview
10
10
years of professional experience
Work History
Clerical Office Assistant
Community Consolidated School District 15
Plum Grove Middle School, Rolling Meadows, 60008, IL
08.2025 - Current
Greet students, parents, and visitors.
Issue visitor badges while directing to appropriate location.
Managed attendance records, ensuring accurate tracking of tardies, absences, and early dismissals.
Maintain student records.
Answered phone calls, assisting staff, students, and parents with inquiries and information.
Relay messages to administrators, teachers and students.
Processed incoming and outgoing mail and deliveries at the front office.
Handled basic financial tasks, processing fees, payments, and receipts to maintain accurate financial records.
Supervisor/Counselor
Schaumburg Park District
Schaumburg, USA
08.2016 - Current
Communicating with parents and guardians daily regarding the students and daily updates.
Ensured safe and enjoyable environment for students and staff, fostering positive engagement.
Developed strong relationships with students, parents, and staff.
Maintained organization and punctuality while collaborating with staff to enhance student engagement.
Bartender
Neon Moon
Elk Grove Village, USA
11.2024 - 08.2025
Ensured all guests felt welcomed and were given responsive service at all times.
Demonstrated excellent problem-solving skills in high pressure situations.
Mixed and served beverages based on customer request while keeping area clean to its standards.
Elk Grove Village
Server/Bartender
Draft Picks
Mt. Prospect, USA
11.2022 - 10.2024
Mt. Prospect
Lunch Supervisor
School District 54
03.2021 - 10.2022
Supervised two classrooms of students during lunch hours.
Ensured all the students were safe and always accounted for.