Delaney Hill

-Provided outstanding client service focused on creating memorable experiences while supporting both retail and studio operations.

-Delivered exceptional client service by managing appointments, maintaining seamless studio operations, and collaborating with the team to enhance the overall client experience.

-Efficiently managed appointment bookings and follow-ups via email and text, ensuring clear and consistent communication.

-Worked closely with management and estheticians to refine client experiences, providing valuable feedback and suggesting improvements to elevate service quality.

-Significantly enhanced client satisfaction, resulting in increased repeat visits, and contributed to the smooth operation of the studio and effective brand promotion.

-Consistently upheld high standards of professionalism, integrity, and teamwork, ensuring a positive and productive environment.

-Led daily training sessions for groups of students aged 10-18, fostering engagement and skill development through clear communication and dynamic instruction.
- Designed and delivered a structured curriculum, adapting to diverse learning styles and needs—demonstrating flexibility in coaching and mentorship.
- Collaborated with a team to execute a large-scale production, coordinating efforts, providing constructive feedback, and ensuring a seamless final presentation.
- Developed strong interpersonal and leadership skills by guiding individuals through challenges, enhancing their confidence, and driving collective success.
- Thrived in a fast-paced environment that required problem-solving, teamwork, and adaptability—skills directly applicable to sales and client management.

-Leverage expert product knowledge to educate customers, build trust, and drive conversions, ensuring a personalized shopping experience.

-Apply visual merchandising strategies by styling mannequins and window displays, directly influencing purchasing decisions and increasing sales.

-Collaborate with management to develop and execute sales initiatives, boosting brand awareness and driving increased foot traffic.

-Quickly assess customer needs and provide tailored product recommendations, effectively overcoming objections and closing sales.