Dynamic and results-driven professional with over 5 years of experience in customer service and leadership roles. Proven ability to enhance customer satisfaction through effective communication, problem-solving, and personalized service. Demonstrated expertise in leading teams, optimizing workflows, and implementing strategies that drive operational efficiency and achieve business goals. Recognized for a strong sense of responsibility, commitment to excellence, and the ability to motivate and inspire teams to deliver high-quality results. Adept at managing multiple priorities in fast-paced environments while maintaining a focus on delivering exceptional service and fostering positive client relationships.