Summary
Overview
Work History
Education
Skills
References
Timeline
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Delaney Leggans

Columbia,SC

Summary

Dynamic and results-driven professional with over 5 years of experience in customer service and leadership roles. Proven ability to enhance customer satisfaction through effective communication, problem-solving, and personalized service. Demonstrated expertise in leading teams, optimizing workflows, and implementing strategies that drive operational efficiency and achieve business goals. Recognized for a strong sense of responsibility, commitment to excellence, and the ability to motivate and inspire teams to deliver high-quality results. Adept at managing multiple priorities in fast-paced environments while maintaining a focus on delivering exceptional service and fostering positive client relationships.

Overview

5
5
years of professional experience

Work History

Barista

Rise Up Coffee Roasters
Edgewater, MD
08.2022 - 08.2024
  • Monitored inventory levels of supplies and restocked when necessary.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

In-Home Nanny

Lynsey Woody
Edgewater , MD
06.2019 - 07.2024
  • Organized age-appropriate educational activities to stimulate learning and development.
  • Assisted with homework completion and monitored progress towards academic goals.
  • Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.

Head Hostess

All American Steakhouse And Sports Theater
Edgewater, MD
08.2021 - 08.2022
  • Communicated effectively with restaurant managers regarding customer complaints or requests.
  • Trained new staff on proper hosting procedures and policies.
  • Assisted with seating arrangements for large groups and special occasions.

Education

Bachelor of Science -

University of South Carolina - Columbia
Columbia, SC
05-2027

High School Diploma -

South River High School
Edgewater, MD
05-2024

Skills

  • Service prioritization
  • Team Management
  • Strong leadership
  • Professional Demeanor
  • Friendly and outgoing
  • Performance Improvement
  • Exceptional customer service
  • Time Management

References

References available upon request.

Timeline

Barista

Rise Up Coffee Roasters
08.2022 - 08.2024

Head Hostess

All American Steakhouse And Sports Theater
08.2021 - 08.2022

In-Home Nanny

Lynsey Woody
06.2019 - 07.2024

Bachelor of Science -

University of South Carolina - Columbia

High School Diploma -

South River High School
Delaney Leggans