Delaney M. Marchiol
Marquette,MI
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Receptionist/Assistant
Marquette Veterinary Clinic
05.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Cleaned surgical instruments and kennels, along with folding laundry, and keeping the surgical area clean and tidy
- Handled dogs for blood draws, nail trims, vaccines, anal gland expressions
- Counted medication and drew up vaccinations and fluids
- Assisted veterinary technicians and veterinarians before, during, and after surgery
Server
Casa Calabria
02.2025 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Fire Safety Officer
Northern Michigan University Police Department
11.2022 - 04.2024
- Maintained detailed records of inspections, violations, and corrective actions taken, providing valuable data for future analysis.
- Reduced risk of fire hazards by regularly inspecting facilities and recommending necessary improvements to management.
- Promoted a safe working environment by identifying hazardous materials and ensuring their proper storage, handling, and disposal.
- Prepared documentation by writing notes, organizing official interview records, compiling inspection reports and maintaining supporting documents.
Dispatcher
Northern Michigan University Police Department
11.2022 - 02.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers, and other personnel to encourage professional relationships and promote respect.
- Maintained high levels of confidentiality and discretion with sensitive information.
Shift Manager
Yoophoria
01.2019 - 04.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
Bachelor of Science - Veterinary Science
Northern Michigan University
Marquette, MI12-2025
Skills
- Punctual and reliable
- Customer service
- Problem-solving
- Multitasking and prioritization
- Time management
- Confidentiality
Accomplishments
- 7-time U.P. State Finals Swimming Champion 2019-2022
- U.P. State Finals Record Breaker 2018, 2020
- National Veterinary Association Scholarship Recipient 2024
Timeline
Server
Casa Calabria
02.2025 - 04.2025
Fire Safety Officer
Northern Michigan University Police Department
11.2022 - 04.2024
Dispatcher
Northern Michigan University Police Department
11.2022 - 02.2024
Receptionist/Assistant
Marquette Veterinary Clinic
05.2022 - Current
Shift Manager
Yoophoria
01.2019 - 04.2022
Bachelor of Science - Veterinary Science
Northern Michigan University
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