Delaney Oakes
Chambersburg,Pennsylvania
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrell
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Hostess
Texas Roadhouse Restaurant
06.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Culinary Assistant
Menno Haven Retirement Communities
12.2021 - 03.2023
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assessed nutrition needs to determine best intervention and care.
- Provided care to residents
Education
High School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA05.2024
Skills
- Article Writing
- Source Utilization
- Visual Design
- Verbal Communication
- Supervision and Leadership
job objective
Part-time employment to save for college tuition
refrences
References available upon request
Timeline
Server
Cracker Barrell
08.2023 - Current
Hostess
Texas Roadhouse Restaurant
06.2023 - 08.2023
Culinary Assistant
Menno Haven Retirement Communities
12.2021 - 03.2023
High School Diploma -
Chambersburg Area Senior High School