Summary
Overview
Work History
Skills
Affiliations
Accomplishments
Languages
Timeline
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Delaney Perez

Brooksville,FL

Summary

Dedicated Sales Associate skilled in driving high sales during all shifts. Demonstrates strong organizational abilities and patience in handling customer complaints and restocking inventory. Highly flexible and outgoing team player known for honesty and integrity with customers, colleagues, and supervisors.

Overview

4
4
years of professional experience

Work History

Assistant Manager

wawa
Tampa, FL
02.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Assistant Manager

RaceTrac
Tampa, FL
08.2022 - 02.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Front Desk Receptionist

Hyatt place-Tampa
Tampa, FL
06.2021 - 07.2022
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Cashier Team Lead

Burlington
Tampa, FL
12.2020 - 08.2021
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.

Skills

  • Promotional Assistance
  • Order Processing
  • Sales Development
  • Retail loss prevention
  • Business Development
  • Goal-Oriented
  • Creative Problem-Solving
  • Customer Service

Affiliations

  • SGA Vice President
  • Volleyball Team Captain

Accomplishments

  • 2019 Valedictorian
  • A Honor Roll

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Manager

wawa
02.2024 - Current

Assistant Manager

RaceTrac
08.2022 - 02.2024

Front Desk Receptionist

Hyatt place-Tampa
06.2021 - 07.2022

Cashier Team Lead

Burlington
12.2020 - 08.2021

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Delaney Perez