Delaney Walker
Louisville,KY
Summary
Eager employee always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Practical Lifeguard with well-honed supervisory skills. Certified in CPR, First Aid, and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
2
2
years of professional experience
Work History
Lifeguard
Kentucky Kingdom And Hurricane Bay
06.2021 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Administered CPR and first-aid following best practices.
- Scanned main areas to monitor for any safety risks.
Guest Services Associate
Kentucky Kingdom And Hurricane Bay
05.2021 - 09.2021
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Gave information about area attractions and provided directions.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Efficiently processed guest transactions when purchasing admission tickets as well as collecting guest information for the purchase of season passes.
- Maintained admissions to the park by working the front gate and checking passes and tickets of all guests before entry.
- Engaged guests entering facility and offered to assistance with wayfinding.
Education
Associate of Science - Pre Med
Jefferson Community And Technical College
Louisville, KY05.2025
Emergency Medical Technician - EMS Services
Jefferson Community And Technical College
Louisville, KY12.2023
High School Diploma -
Presentation Academy
Louisville, KY05.2023
Skills
- Swim Instruction
- First Aid
- Emergency Response
- Safety Oversight
- CPR Certified
- Safety Training
- Lifeguard Operations
- Guest Engagement and Assistance
- Positive Working Relationships
- Problem-Solving Skills
- Writing and Verbal Communication
- Cash Handling
Timeline
Lifeguard
Kentucky Kingdom And Hurricane Bay
06.2021 - 08.2023
Guest Services Associate
Kentucky Kingdom And Hurricane Bay
05.2021 - 09.2021
Associate of Science - Pre Med
Jefferson Community And Technical College
Emergency Medical Technician - EMS Services
Jefferson Community And Technical College
High School Diploma -
Presentation Academy