Delaney Williams
Tarentum,PA
Summary
Offering friendly and professional demeanor, with willingness to learn and grow in a new environment. Brings ability to quickly grasp operations and deliver high-quality service. Ready to use my strong communication and multitasking skills.
Overview
2
2
years of professional experience
Work History
Waitress
Applebee's
12.2024 - Current
- Provide exceptional customer service in a fast-paced, high-volume environment.
- Greet guests with a friendly and welcoming attitude.
- Take customer orders accurately, input into the POS system, and communicate with kitchen staff to ensure timely and correct delivery of orders.
- Handle cash transactions, process payments, and ensure customer satisfaction with their dining experience.
- Collaborate with team members to maintain cleanliness and organization of the dining area.
- Address customer inquiries and resolve issues efficiently to ensure positive dining experiences.
- Assist with restocking and maintaining a clean and safe work environment.
- Support management in training and mentoring new staff members.
Guest Service Associate
European Wax Center
09.2023 - 12.2024
- Delivered high-quality customer service by greeting clients, managing check-ins/outs, and coordinating appointments.
- Promoted services and products, increasing membership sales and contributing to center revenue goals.
- Handled cash and credit transactions accurately and maintained balanced POS systems.
- Resolved guest concerns promptly, ensuring satisfaction and repeat business.
- Maintained a clean and welcoming front desk area, supporting a professional and inviting environment.
- Collaborated with team members to meet daily operational and customer service goals.
Education
High School Diploma -
Deer Lakes High School
Cheswick, PA06.2022
Skills
Time management
Interpersonal communication
Conflict management
Attention to detail
Telephone etiquette
Multitasking
Active listening
Empathy, patience, & adaptability
Timeline
Waitress
Applebee's
12.2024 - Current
Guest Service Associate
European Wax Center
09.2023 - 12.2024
High School Diploma -
Deer Lakes High School
Similar Profiles
Sylvens BellantonSylvens Bellanton
Operations Manager at Applebee'sOperations Manager at Applebee's
SALWA PACHIRSALWA PACHIR
Bartender at Applebee'sBartender at Applebee's
Jadyn GambleJadyn Gamble
Server at Applebee'sServer at Applebee's
Raymond PadillaRaymond Padilla
Line Cook at Applebee'sLine Cook at Applebee's
Nathan SharkinsNathan Sharkins
Delivery Driver at Fox's PizzaDelivery Driver at Fox's Pizza