Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Delanie Carver

Dover,OH

Summary

Adept at banking law compliance and excelling in customer relationship building, I significantly enhanced transaction efficiency at First Federal Community Bank. My leadership as Assistant Store Manager at Speedway Gas Station showcased my ability to maintain safety standards and foster team professionalism, driving operational excellence and optimizing customer satisfaction.

Overview

5
5
years of professional experience

Work History

Teller

First Federal Community Bank
Dover , OH
04.2022 - Current
  • Processed wire transfers for customers both domestically and internationally.
  • Maintained accurate records of all transactions and customer interactions.
  • Explained account information to customers in detail as needed.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Utilized various software and tools to streamline processes and optimize performance.

Assistant Store Manager

Speedway Gas Station
Dover, OH
11.2021 - 04.2022
  • Ensured compliance with all safety regulations throughout the store premises.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained inventory by checking merchandise to determine levels.

Shift Manager

Arby's Restaurant
New Philadelphia, OH
07.2020 - 11.2021
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.

Education

High School Diploma -

New Philadelphia High Scholl
New Philadelphia, OH
05-2021

Skills

  • Banking law compliance
  • Drawer balancing
  • Account updating
  • Banking product sales
  • Professionalism and courtesy
  • Math aptitude
  • Customer relationship building

Affiliations

  • I volunteer coach softball during the summers in Twin City. I have done it for 2 going on 3 years.

References

References available upon request.

Timeline

Teller

First Federal Community Bank
04.2022 - Current

Assistant Store Manager

Speedway Gas Station
11.2021 - 04.2022

Shift Manager

Arby's Restaurant
07.2020 - 11.2021

High School Diploma -

New Philadelphia High Scholl

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Delanie Carver