Delanie Gulley
Athens ,OH
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Lifeguard
City Of Cincinnati Recreation Commission
2020.11 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Server Assistant, Host, Togo Specialist
Olive Garden
2022.09 - 2023.04
- Served food and beverages promptly with focused attention to customer needs.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Barista/Hostess
Taste Of Belgium
2022.04 - 2022.09
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Science - Exercise Physiology
Ohio University
Athens, OH05.2027
High School Diploma -
Walnut Hills High School
Cincinnati, OH05.2023
Skills
- Able to perform tasks and responsibilities assigned by individuals
- Great communication and problem solving
- Food Preparation and Safety
- Safe Food Handling Practices
- Coffee Machinery
- Cash Handling
- Customer Service
Certification
- First Aid/CPR Certified
Languages
French
Professional Working
Timeline
Server Assistant, Host, Togo Specialist
Olive Garden
2022.09 - 2023.04
Barista/Hostess
Taste Of Belgium
2022.04 - 2022.09
Certified Lifeguard
City Of Cincinnati Recreation Commission
2020.11 - Current
Bachelor of Science - Exercise Physiology
Ohio University
High School Diploma -
Walnut Hills High School
- First Aid/CPR Certified
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