Laikyn Teasley
Athens,OH
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Ohio University Inn and Conference Center. Proven ability to increase sales through strategic upselling and maintain high-quality service during peak times. Experienced in patient support and confidentiality as a phlebotomist, ensuring comfort and trust in healthcare settings.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Ohio University Inn And Conference Center
04.2025 - Current
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Phlebotomist
Fairfield Medical
11.2024 - 01.2025
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Server
Hocking Hills Lodge and Conference Center
10.2023 - 08.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Kona Ice
05.2019 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Phlebotomist
Quest Diagnostics
08.2022 - 05.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Server
B52's Bar and Grill
01.2022 - 01.2023
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
Bachelor of Science - Criminology Sociology
Ohio University
Athens, OH05-2026
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Hooksett, NH12-2025
High School Diploma -
Fairfield Union High School
Lancaster, OH05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Team collaboration
- Quality control
- Performance improvement
- Patient confidentiality
- Patient support
- Paperwork processing
- Recording data
Certification
- Licensed Phlebotomist - 2021
- BLS Provider - 2021
Timeline
Server
Ohio University Inn And Conference Center
04.2025 - Current
Phlebotomist
Fairfield Medical
11.2024 - 01.2025
Server
Hocking Hills Lodge and Conference Center
10.2023 - 08.2024
Phlebotomist
Quest Diagnostics
08.2022 - 05.2023
Server
B52's Bar and Grill
01.2022 - 01.2023
Server
Kona Ice
05.2019 - 09.2023
Bachelor of Science - Criminology Sociology
Ohio University
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
High School Diploma -
Fairfield Union High School
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