Delanie Hays
Columbia ,MO
Summary
Dynamic and dependable professional with a proven track record at University Hospital, excelling in fast-paced environments. Recognized for exceptional teamwork and critical thinking skills, I deliver compassionate patient care while maintaining confidentiality. Adept at multitasking and time management, I thrive in collaborative settings, ensuring optimal patient satisfaction and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CTA-C
University Hospital
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Office Administrator
Nailed It Handyman and Contracting
03.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
CNA
Riverdale Nursing Home
01.2023 - 11.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Neighborhood by Tiger Place
03.2022 - 01.2023
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
State Fair Community College
Sedalia, MOHigh School Diploma -
Rockbridge Highschool
Columbia MO05.2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
Certification
BLS
CPR
Phlebotomy
CNA
Timeline
CTA-C
University Hospital
10.2024 - Current
CNA
Riverdale Nursing Home
01.2023 - 11.2023
CNA
Neighborhood by Tiger Place
03.2022 - 01.2023
Office Administrator
Nailed It Handyman and Contracting
03.2019 - Current
State Fair Community College
High School Diploma -
Rockbridge Highschool
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