Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Delanis Fernandez

Atlanta,GA

Summary

I consider myself a persevering person, with great positivity and ready to always learn.

During my university internships I was able to strengthen my foundations for teamwork, information gathering, as well as increase my ability to find ideas to achieve optimization and higher quality of processes.

Thanks to my previous work in gastronomy I achieved experience managing high volume dining experiences, adept at maintaining a smooth and efficient flow of service. Strengths include communication skills, ability to work under pressure, and commitment to providing exceptional customer service.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Mojitos Cafe
Atlanta, GA
03.2024 - Current
  • Took accurate food and drink orders, using a POS ordering software system.
  • Greeted customers, provided menus and answered questions about menu items.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Resolved customer complaints in a polite manner according to company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Assisted guests with making food and beverage selections.
  • Operated POS terminals to input orders, split bills and calculate totals.

Staff Member

Fresco Cantina Bar and Grille
Atlanta, GA
06.2023 - 11.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Stocked ice bins and coolers as needed throughout shift.
  • Assisted in setting up the bar for service shift.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately using cash registers or POS systems.
  • Communicated daily specials to customers.
  • Sanitized all work surfaces to maintain cleanliness standards.
  • Provided excellent customer service to ensure satisfaction.

Education

Some College (No Degree) - Industrial Engineering

Technological University José Antonio Echeverría
La Habana, Cuba

Finance And Business Strategies

UDEMY
Online

Skills

  • Bilingual speaker
  • Teamwork and Collaboration
  • Process Development
  • Project Planning
  • Process Improvement
  • Technical reporting
  • Design optimization
  • Simulation Modeling
  • Advanced mathematical abilities
  • Hardworking and Responsible
  • Positive and professional
  • Service Quality
  • POS operation
  • Customer Service

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Restaurant Waiter

Mojitos Cafe
03.2024 - Current

Staff Member

Fresco Cantina Bar and Grille
06.2023 - 11.2024

Some College (No Degree) - Industrial Engineering

Technological University José Antonio Echeverría

Finance And Business Strategies

UDEMY
Delanis Fernandez