Delawer Mezori
Louisville,Kentucky
Summary
Dynamic sales and IT professional with proven expertise at Korek Telecom, excelling in customer relationship management and problem-solving. Successfully led teams to enhance operational efficiency and drive sales growth by 20%. Adept in business strategy and technology integration, ensuring client satisfaction and fostering long-term partnerships. Skilled in decision making and performance evaluation. Insightful Cultural Advisor known for high productivity and efficient task completion. Specializing in cultural sensitivity training, cross-cultural communication strategies, and conflict resolution techniques. Excel in empathy, active listening, and adaptability to diverse environments, which enhances team dynamics and facilitates smoother cross-cultural interactions. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Salesman, Management
Mazie Auto Sales LLC
01.2023 - Current
- Answer customer questions about cars, financing, and the purchase process.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
- Negotiate car prices and trade-in values for customers’ vehicles.
- Coordinate with the finance department to determine each customer’s financing and ownership options.
- Contact past customers to ensure they are satisfied with their vehicles.
- Forecast sales for upcoming months and quarters.
- Step in to answer customer questions and issues when required.
- Coordinate and lead all regular sales meetings with the sales staff.
- Maintain a strong focus on the satisfaction of all customers.
- Compile regular reports for dealership management to review.
SALESMAN, Management
ULIMITED AUTO CREDIT LLC
01.2019 - 12.2022
- Answer customer questions about cars, financing, and the purchase process.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
- Negotiate car prices and trade-in values for customers’ vehicles.
- Coordinate with the finance department to determine each customer’s financing and ownership options.
- Contact past customers to ensure they are satisfied with their vehicles.
- Forecast sales for upcoming months and quarters.
- Step in to answer customer questions and issues when required.
- Coordinate and lead all regular sales meetings with the sales staff.
- Maintain a strong focus on the satisfaction of all customers.
- Compile regular reports for dealership management to review.
IT Supervisor
Korek Telecom
ERBIL, ARBIL
06.2006 - 11.2009
- Collaborated with other departments within the organization to identify opportunities for improved efficiency through the use of technology.
- Analyzed system logs regularly to detect any potential issues or security breaches.
- Performed troubleshooting steps when needed to diagnose and resolve technical issues quickly and effectively.
- Managed day-to-day activities of IT personnel, including hiring, training, performance evaluation, scheduling, and disciplinary action.
- Provided guidance, instruction, and direction to staff members to achieve organizational objectives.
- Maintained up-to-date knowledge of emerging technologies to evaluate their applicability for the organization's needs.
- Oversaw daily backups of servers and databases, ensuring data integrity in case of emergency recovery scenarios.
Education
IT CERTIFICATE - Information Technology
Sullivan University
Louisville, KY03-2018
Associate Degree - Computer Science and Information Technology in Business
Sullivan University
Louisville, KY01.2017
BS - Accounting
Salahaddin University
Erbil, Iraq01.2007
Some College (No Degree) - business administration and management
Jefferson Community College
Louisville, KYSkills
- Accounting and finance
- Business strategy
- Computer proficiency
- Database management
- Excel expertise
- Information technology
- Microsoft Office suite
- Outlook management
- Presentation skills
- Problem solving
- Word processing
- Team leadership
- Decision making
- Document reporting
- Brand management
- Performance evaluation
- Network strategy
- Operations management
- Competitor analysis
- Stakeholder engagement
- Employee onboarding
- Business planning
- Budget control
- Business development
- Recruitment and interviewing
- Staff training and development
- Customer relationship management
- Effective communication skills
- Adaptability and flexibility
- Critical thinking skills
- Negotiation techniques
- Cultural education
- Active listening
- Intercultural communication
Affiliations
PLAYING SCOOER , TRAVELS, FISHING,
Accomplishments
BEST SELLING CARS , BEST COMUUNICATING WITH COUSTOMERS.
Certification
BUSSNIES LISCENS , IT LISCIENCES
Languages
English
Professional
Arabic
Professional
KURDISH
Professional
ACTIVE SECURITY CLEARNACE
I have got the security clearance by US government defence of defense.
Timeline
Salesman, Management
Mazie Auto Sales LLC
01.2023 - Current
SALESMAN, Management
ULIMITED AUTO CREDIT LLC
01.2019 - 12.2022
IT Supervisor
Korek Telecom
06.2006 - 11.2009
IT CERTIFICATE - Information Technology
Sullivan University
Associate Degree - Computer Science and Information Technology in Business
Sullivan University
BS - Accounting
Salahaddin University
Some College (No Degree) - business administration and management
Jefferson Community College
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