Results driven professional with extensive experience in retail operations and inventory control. Proven ability to implement effective marketing strategies that drive customer engagement and sales growth. Focused on fostering a culture of performance excellence through training and leadership development.
Work History
Store Director
6 Years 11 Months
MAVKG LLC | 09.2019 - Current
Directed store operations, ensuring compliance with company policies and procedures.
Managed inventory levels, optimizing stock to meet customer demand and reduce waste.
Implemented marketing strategies to drive sales growth and improve customer engagement.
Led a team of employees, providing training and mentorship to enhance performance and productivity.
Conducted regular performance evaluations for team members, identifying areas for growth and development.
Exceeded company goals consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
General Manager
2 Years 6 Months
Idaho Pizza Company | 03.2017 - 09.2019
Established strategic goals, aligning team efforts with company objectives for growth.
Implemented cost-control measures, optimizing inventory management and reducing waste.
Led team training initiatives, enhancing staff performance and customer engagement.
Oversaw daily operations, ensuring high-quality service and product consistency.
Security Supervisor EMT
1 Year 4 Months
Desert Diamond Casino | 11.2015 - 03.2017
Conducted regular security assessments to identify vulnerabilities and implement corrective actions.
Coordinated emergency response drills, improving preparedness for critical incidents.
Supervised security staff to ensure compliance with safety protocols and operational procedures.
Developed training programs for new hires, enhancing team performance and service quality.
Monitored surveillance systems, analyzing footage to detect and respond to suspicious activities.
Recorded incident reports with detailed accounts of occurrences.
Education
EMT - Emergency Medicine
Estrella Mountain Community College | Avondale, AZ | 05.2014