De Layfette Harper
Tempe,AZ
Summary
- Manager, mentor, leader who develops strategic business plans
- A keen judgement for business development opportunities
- Exceeds all short term and long term forecasting monthly and yearly salestrends
- Builds strong business partnerships with commercial and retail customers
- Calm, patient and understanding in a fast paced environment with the ability to accomplish tasks in a timely fashion
Motivated professional with several years of management experience juggling multiple priorities to keep company running efficiently. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Goodwill Of Central And Northern Arizona
Tempe, Arizona
10.2024 - Current
- Assisted in developing operational strategies to enhance team performance.
- Coordinated team schedules and delegated tasks to optimize productivity.
- Trained new staff on company policies and customer service standards.
Manager/Personal Assistant
Goddess Ventures
06.2014 - 10.2024
- Guided team members in problem-solving and conflict resolution techniques.
- To ensure all sales and customer service goals are exceed
Store Manager
AutoZone Auto Parts
Tulsa , Oklahoma
10.2008 - 06.2014
- Supervised daily store operations and maintained inventory levels.
- Trained and developed staff on customer service and product knowledge.
- Ensured compliance with safety standards and company policies.
- Managed cash handling procedures and daily financial reports.
Skills
- Team leadership and coaching
- Maximizing profitability
- Order management
- Sales expertise
- Merchandising
- Training and mentoring
- Financial operations management
- POS systems
- Opening and closing procedures
- Store displays
- Staff training and development
- Product and service sales
- Goals and performance
- Team Building
- Customer Relations
Timeline
Assistant Manager
Goodwill Of Central And Northern Arizona
10.2024 - Current
Manager/Personal Assistant
Goddess Ventures
06.2014 - 10.2024
Store Manager
AutoZone Auto Parts
10.2008 - 06.2014