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Dynamic and dedicated professional with experience at Sentara, excelling in guest service and safety protocols. Proven ability to enhance visitor management and ensure patient well-being through effective communication and attention to detail. Committed to delivering exceptional customer service while maintaining a flexible schedule and fostering team collaboration.

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Personable and proactive with passion for delivering exceptional guest experiences. Demonstrates solid understanding of customer service principles, coupled with strong communication and problem-solving skills. Committed to creating welcoming environment and ensuring high levels of guest satisfaction.
Offering friendly demeanor and genuine interest in making guests feel welcome and valued. Brings aptitude for quickly learning customer service protocols and effective communication techniques. Ready to use and develop interpersonal and problem-solving skills in the Cabin Crew role.

Motivated Criminal Justice student from Germany, now pursuing his degree at San Diego State University with the long-term goal of becoming a police officer in the United States. After graduating high school in 2024, Luca moved to the U.S. for a gap year, gaining first-hand experience in hospitality while living in Chicago and Los Angeles, before starting his studies in Hamburg. Having worked for over a year as a dispatcher at the largest taxi company in his hometown, he developed strong communication skills, reliability, and the ability to stay calm under pressure. Passionate about teamwork and helping others, Luca enjoys connecting with people from different backgrounds while working toward his career in law enforcement.

Facilitated administrative support and reception duties, ensuring exceptional customer service and accurate data management.

Delcie Germain

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Guest Service Representative

Sales Associate

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OTC Phlebotomy Tech Program

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Guest Service Representative

Sales Associate

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OTC Phlebotomy Tech Program

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