Delcy Long
Geisinger Medical Center
Bloomsburg,PA
1
Certification
22
years of professional experience
Dynamic Paramedic Supervisor at Geisinger Medical Center with a proven track record in emergency management and critical decision-making. Enhanced team performance through effective training programs and streamlined operations, achieving improved patient outcomes. Skilled in scheduling coordination and fostering collaboration, I am dedicated to delivering exceptional patient care and operational excellence.
Work History
Paramedic Supervisor
8 Years 2 Months- Supervised emergency response teams, ensuring adherence to protocols and patient care standards.
- Coordinated training programs for paramedic staff, enhancing skill sets and operational readiness.
- Implemented quality assurance measures, improving response times and patient outcomes.
- Managed daily operations of ambulance services, optimizing resource allocation and team performance.
- Mentored junior paramedics, fostering professional growth and knowledge transfer within the team.
- Managed scheduling, payroll, and personnel matters for the paramedic team to maintain optimal staffing levels at all times.
- Collaborated with community partners to provide public education on emergency preparedness and injury prevention initiatives.
- Mentored junior paramedics, fostering professional growth and development within the team.
- Developed strong relationships with local hospitals and healthcare providers, ensuring smooth patient handoffs and improved care coordination.
- Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.
EMS Operations Director
3 Years 2 Months- Led operational strategy to enhance service delivery and patient outcomes.
- Streamlined scheduling processes, reducing response times and improving resource allocation.
- Implemented quality assurance protocols to ensure compliance with industry standards.
- Developed training programs for staff, promoting professional growth and operational excellence.
- Analyzed performance metrics to identify areas for improvement and drive efficiency initiatives.
- Fostered collaboration between departments to optimize workflow and enhance communication.
- Managed budgetary planning, aligning resources with organizational goals and operational needs.
- Executed emergency response strategies, ensuring readiness for critical situations and enhancing safety protocols.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Established and monitored quality assurance standards to achieve operational excellence.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Achieved team goals through formalized training plans, coaching, and performance management.
EMT-Paramedic Supervisor
2 Years 3 Months- Administered advanced life support and emergency medical care to patients in critical conditions.
- Collaborated with healthcare professionals to develop and implement patient treatment plans.
- Conducted thorough assessments of patients' medical conditions for timely interventions.
- Operated specialized medical equipment including defibrillators and cardiac monitors during emergencies.
- Mentored junior EMT staff in best practices for emergency response and patient care procedures.
- Improved response times through strategic planning and efficient resource allocation in high-pressure situations.
- Demonstrated strong decision-making skills while prioritizing tasks in high-pressure situations.
- Maintained detailed documentation of patient assessments, treatments provided, and transportation information for each call attended to.
- Contributed to a high standard of care by maintaining up-to-date certifications and training in emergency medical services.
EMT-Paramedic
9 Years 10 Months- Provided advanced life support during emergency situations, ensuring patient stabilization and transport.
- Collaborated with medical teams to assess patient conditions and develop effective treatment plans.
- Trained and mentored junior EMTs on protocols, enhancing team performance and patient care standards.
- Conducted regular equipment checks to maintain readiness and compliance with safety regulations.
- Managed triage processes in high-pressure environments, prioritizing care based on severity of injuries.
- Exhibited exceptional leadership skills when coordinating with first responders on complex scenes involving multiple patients or hazardous conditions.
- Increased patient satisfaction by demonstrating empathy, active listening, and effective communication techniques.
- Supported quality improvement initiatives within the organization through regular participation in case reviews and continuing education opportunities.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
Education
Paramedic Certification - Paramedicine
Skills
Scheduling coordination
Critical decision-making skills
Direct patient care
Emergency management
Medical data acquisition
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Multitasking Abilities
Reliability
Critical thinking
Effective communication
Organizational skills
Team building
Certification
CADS, ACLS, CPR, PHTLS, and PALS certified. Registered on Platinum Planner as a preceptor with LCCC and Penn College.
Timeline
Paramedic Supervisor
Geisinger Medical Center
06.2018 - 08.2026Read More
EMS Operations Director
Berwick Ambulance
04.2015 - 06.2018Read More
EMT-Paramedic Supervisor
Berwick Ambulance
01.2013 - 04.2015Read More
EMT-Paramedic
Crozer Chester Medical Center
06.2004 - 04.2014Read More
Luzerne County Community College
Paramedic Certification from Paramedicine
Read More