Delfina Scott
314 Apache FIeld Ln, La Marque ,TX
Summary
Dynamic leader with a proven track record at Odyssey Academy, enhancing operational efficiency and ensuring compliance with federal child nutrition programs. Skilled in project management and customer service, adept at driving improvements and achieving results.
Overview
26
26
years of professional experience
Work History
Child Nutrition Coordinator
Odyssey Academy
Galveston, TX
07.2011 - Current
- Identified opportunities for improvement in operational performance metrics.
- Ensured compliance with federal regulations concerning child nutrition programs such as the National School Lunch Program.
- Followed USDA child nutrition menu patterns and requirements for grades served.
- Assisted in developing policies and procedures related to child nutrition programs.
- Attended meetings regularly to stay informed about new developments in the Child Nutrition program.
- Participated in professional development activities related to child nutrition topics.
- Adhered to all federal, state and local guidelines for child nutrition programs.
Reservations Manager
Moody Gardens Hotel
Galveston, Tx
01.2007 - 07.2011
- Prepare forecast reports weekly for the entire management team for staffing purposes.
- Author professional correspondence to customers and fellow coworkers.
- Input and update group and transient rates, and inventory in our project management system and other online websites, such as Expedia.com, Travelocity.com, and Galveston.com.
- Make sure that our site has the lowest rate; however, it cannot be lower than a group rate.
Reservations Agent
Moody Gardens Hotel
Galveston, Tx
01.1999 - 01.2007
- Provided accurate information regarding hotel facilities, services, and rates.
- Assisted customers with reservations and cancellations in accordance with hotel policies.
- Processed payment transactions accurately and efficiently.
- Maintained updated knowledge of all hotels' room types, availability, packages, promotions, special events.
Education
Bachelor of Science - Business Administration
Texas A&M University
Galveston, TX08-2018
Skills
- Project Management
- Report preparation
- Written Correspondence
- Customer service
- Billing
- Accounting/Bookkeeping
References
Available upon request
Timeline
Child Nutrition Coordinator
Odyssey Academy
07.2011 - Current
Reservations Manager
Moody Gardens Hotel
01.2007 - 07.2011
Reservations Agent
Moody Gardens Hotel
01.1999 - 01.2007
Bachelor of Science - Business Administration
Texas A&M University
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