Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Delfino Santana

1853 Chestnut Ave Apt #20,Long Beach,CA

Summary

Hardworking Motor Transport Operator offering 3 years of industry experience and clean C license. Accustomed to effectively managing safe and efficient loading, unloading and transport of valuable cargo over different terrains and conditions. Resourceful Motor Transport Operator with Specialist rank in United States United States Army. Strong history of overseeing convoy transportation of equipment, supplies and personnel. Excellent planning, problem-solving and organizational skills developed over 3 years years of experience. Also, Dependable Restoration Technician with 3 years of experience in providing support to victims of fires, floods and other disasters by helping owners restore properties. Offering expertise in cleaning damaged properties, installing new materials and sanitizing homes. Physically fit and agile to lift over 30 pounds.

Overview

8
8
years of professional experience

Work History

Water Damage Technician

PRC INC
12.2016 - 08.2020
  • 40hr/week-Full time
  • Contributed to business growth by establishing a strong reputation for quality workmanship in the local community.
  • Maintained client relationships by addressing concerns and ensuring successful project completion.
  • Streamlined project management processes, utilizing software tools for enhanced organization and communication.
  • Expanded service offerings through ongoing professional development, staying up-to-date on industry trends and certifications.
  • Reduced job timeframes through efficient delegation of tasks among team members.
  • Improved customer satisfaction by providing timely and effective water damage restoration services.
  • Optimized resource utilization by effectively managing inventory and maintaining necessary tools and equipment.

Water Damage Technician

Servpro of Palos Verdes
07.2020 - 06.2021
  • 40hr/week- Full time
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from the carpet, air, and upholstery Inspected damaged properties and contents to prepare a job action plan
  • Worked safely in a disaster environment by adhering to company and quality procedures
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques
  • Leveraged the latest techniques and equipment to complete damage mitigation and restoration to the highest standards
  • Identified and characterized specific causes or sources of water pollution

Water Damage Technician

Servpro of Downtown Long Beach/ Signal Hills
07.2021 - 03.2023
  • 40hr/week-full time
  • Assisted in the installation of water restoration equipment and assisted with the removal of hazardous materials from a property
  • Performed site assessments, prepared estimates for work to be performed, and conducted quality control inspections on completed jobs
  • Maintained knowledge of current codes and standards related to their trade specialty and participated in continuing education programs as required by law or company policy
  • Communicated effectively with customers regarding job requirements, pricing, scheduling, etc., and ensured that all customer expectations are clearly understood before beginning any project
  • Followed safety policies and procedures at all times while performing duties and maintained a clean appearance appropriate for representing the company both internally and externally

88 Motor Transport Operator

National Guard
04.2022 - Current
  • 8hr to 12hr per day
  • Maintained accurate records of vehicle usage, fuel consumption, and maintenance activities for effective fleet management.
  • Achieved exceptional performance evaluations by consistently demonstrating a high level of professionalism and dedication to duty.
  • Optimized resource allocation by effectively managing the distribution of supplies among various operating bases within assigned areas of responsibility.
  • Operationalized convoy security measures through close collaboration with fellow operators; mitigating risk factors associated with transporting sensitive materials.
  • Operated a variety of military vehicles across diverse terrains, ensuring safe and efficient transportation under challenging conditions.
  • Fostered strong relationships with vehicle maintenance personnel, ensuring prompt and efficient resolution of mechanical issues.
  • Exhibited excellent problem-solving abilities while troubleshooting mechanical issues during field exercises or real-world operations.
  • Enhanced overall operational efficiency by conducting thorough vehicle inspections and performing preventative maintenance tasks.
  • Upheld strict compliance with military regulations regarding vehicle operation, cargo security, and convoy procedures for consistent success.
  • Collaborated with team members to plan and execute complex logistical operations, resulting in seamless movement of resources.
  • Assisted in training new Motor Transport Operators, sharing knowledge and expertise to improve overall unit performance.
  • Completed numerous successful missions by demonstrating exceptional driving skills and adherence to safety protocols.
  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Inspected vehicles and completed daily maintenance actions.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Reported defects, damage, and accidents to proper personnel.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected load security and checked for damages.

Water Damage Technician

High Velocity Restoration
08.2023 - Current
  • 40hr/week-Full time
  • Maintained client relationships by addressing concerns and ensuring successful project completion.
  • Contributed to business growth by establishing a strong reputation for quality workmanship in the local community.
  • Streamlined project management processes, utilizing software tools for enhanced organization and communication.
  • Reduced job timeframes through efficient delegation of tasks among team members.
  • Optimized resource utilization by effectively managing inventory and maintaining necessary tools and equipment.
  • Safeguarded environmental sustainability by adhering to waste disposal guidelines when handling hazardous materials or contaminated items during restoration projects.
  • Exceeded performance targets consistently, resulting in increased trust from management to handle larger-scale projects independently.
  • Demonstrated adaptability by effectively managing multiple projects simultaneously, prioritizing tasks based on urgency and maintaining strict deadlines.

Education

High School Diploma -

Juan Rodriguez Cabrillo High School
Long Beach, CA
07.2015

Associate of Arts - Criminal Justice

American International University
Chandler, AZ
08.2021

Skills

  • Structural Drying Techniques
  • Team Leadership Qualities
  • Lockout and tagout procedures
  • Water Damage Assessment
  • Job site supervision
  • Quality assurance standards
  • Lead Safety Practices
  • Biohazard Cleanup Procedures
  • Water Extraction Expertise
  • PPE Utilization Expertise
  • Vehicle and Equipment Operation
  • Time management mastery
  • Hazardous Material Handling
  • Ladder Safety Techniques
  • Mold Remediation Knowledge
  • Advanced Sanitization Methods
  • Odor Control Solutions
  • Dehumidification Strategies
  • Air Scrubbing Techniques
  • Moisture Detection Proficiency
  • Fire and Smoke Restoration
  • Safe Driving Practices
  • Defensive Driving
  • Vehicle Inspection
  • Logbook Maintenance
  • Route Planning
  • Fuel Efficiency
  • Hazardous Materials Handling
  • Emergency Procedures
  • Weather Adaptation
  • Safe Driving
  • Strong Work Ethic
  • Transportation safety
  • Order picking and processing
  • Mechanical Knowledge
  • Vehicle inspections
  • Load security
  • Accurate record keeping
  • Equipment Operation
  • Vehicle Maintenance
  • Heavy haul expert
  • Trailer maintenance
  • Lift up to 30 pounds

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Water Damage Technician

High Velocity Restoration
08.2023 - Current

88 Motor Transport Operator

National Guard
04.2022 - Current

Water Damage Technician

Servpro of Downtown Long Beach/ Signal Hills
07.2021 - 03.2023

Water Damage Technician

Servpro of Palos Verdes
07.2020 - 06.2021

Water Damage Technician

PRC INC
12.2016 - 08.2020

High School Diploma -

Juan Rodriguez Cabrillo High School

Associate of Arts - Criminal Justice

American International University
Delfino Santana