Edward Starr
Steamatic of the Hill Country
Magnolia
Summary
Results-driven Water Damage Technician with expertise in structural drying techniques and water damage assessment. Proven track record of enhancing customer satisfaction and streamlining project management processes.
6
years of professional experience
Work History
Water Damage Technician
2 Years 3 Months- Maintained accurate inventory of supplies and equipment necessary for effective water damage restoration projects.
- Maintained client relationships by addressing concerns and ensuring successful project completion.
- Streamlined project management processes, utilizing software tools for enhanced organization and communication.
- Contributed to business growth by establishing a strong reputation for quality workmanship in the local community.
- Improved customer satisfaction by providing timely and effective water damage restoration services.
- Boosted clientele retention rates through post-project follow-ups, ensuring continued satisfaction long after initial service completion.
- Assessed property damages, accurately documenting findings to support insurance claims processing.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
Water Damage Technician
3 Years 1 Month- Operated advanced water extraction equipment to mitigate damage and restore properties efficiently.
- Assessed water damage severity and developed tailored restoration plans for affected areas.
- Collaborated with insurance adjusters to document damages and streamline claims processing.
- Trained new technicians on safety protocols, equipment usage, and best practices in restoration services.
- Implemented quality control measures to ensure compliance with industry standards during restoration projects.
- Supervised team members during large-scale restoration efforts, ensuring timely completion of tasks.
- Enhanced workflow processes by identifying areas for improvement in restoration techniques and equipment use.
Education
High School Diploma
Skills
Structural drying techniques
Team leadership qualities
Lockout and tagout procedures
Water damage assessment
Construction Knowledge
Knowledge of Tear out
Drying & Put Back.
Good with Technology
Timeline
Water Damage Technician
Steamatic of the Hill Country
10.2016 - 01.2019
Water Damage Technician
Servpro of the Hill Country
02.2013 - 03.2016
Flour Bluff High
High School Diploma