Delia Brown
Pass Christian,MS
Summary
To work for a progressive company where skills and experience are maximized thus allowing nurture to acquire company knowledge and growth within.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Slot Attendant
American Place Casino
12.2022 - Current
- Customer Service – assisting with floor operation (player services, cleaning, serving not including alcohol, assisting with marketing information
- Pay slot jackpots, cancelled credits and hand pays
- Check the CMS for GIPCS and Self barred patrons
- Light maintenance to slot machines, (tickets, jams)
- Track the amounts of progressive machines for accuracy.
- Managed approximately 30 incoming calls, emails, and faxed per day from customers.
Cage Cashier
Silver Slipper Casino
10.2006 - 12.2022
- Create, pay and finalize fills, and jackpots for Slot Supervisors as needed
- Perform compliance audits
- Work in Chip Vault and Main Bank
- Resolve issues with disgruntled guest
- Responsible for twenty-five thousand dollars in personal bank
- Expedited communication between guest and management team
- Customer service skills were utilized daily when speaking with guest
- Resolved issues with the audits daily
- Payment to guest for jackpots
- Responsible to handle money transactions
- Compare data in documents to verify account
- Provide guests with upcoming Casino Events information
- Input fill slips for paid off slot machines and jackpots
- Hosting bus tours, special events, and other duties to assist co-workers displaying teamwork and dedication
- Giving new guest information for coastal events
- Assisting co-worker with break schedule.
Education
High School Diploma -
Pass Christian High Shcool
720 W. North Street05.1982
Skills
- Documentation skills
- Quick Learner
- Data Entry
- Recordkeeping skills
- Accurate money handling
- Decision-making capabilities
- Financial audits
- Multitasking Abilities
- Public relations
- Interpersonal Skills
- Time Management
- Financial Recordkeeping
- Verbal Communication
- Customer Satisfaction
- Multitasking
References
- Pamela Davillier, 100 Beechwood Lane, Pass Christian, MS, 39571, 228-363-4036
- Lisa Rednour, 106 Pecanwood Drive, Long Beach, MS, 39560, 228-213-6114
- Bernadine Labat, 348 Menge Avenue, Pass Christian, MS, 39571, 228-697-9136
Timeline
Slot Attendant
American Place Casino
12.2022 - Current
Cage Cashier
Silver Slipper Casino
10.2006 - 12.2022
High School Diploma -
Pass Christian High Shcool
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