Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Delia Cruz

Albuquerque,NM

Summary

Dynamic operations supervisor with a proven track record at Nitu CTC NM LLC, excelling in team leadership and customer service. Enhanced productivity through effective scheduling and conflict resolution, achieving high customer satisfaction. Skilled in inventory management and fostering a collaborative environment, adapting swiftly to changing demands.

Overview

14
14
years of professional experience

Work History

Supervisor of Operations

Nitu CTC NM LLC
Albuquerque, NM
02.2024 - Current
  • 40+ hours per week
  • Assisted in daily operations by learning safety protocols and core task performance.
  • Supported team members by adapting quickly to various operational processes.
  • Collaborated on inventory management using relevant software tools and systems.
  • Contributed to maintaining a clean and organized workspace to enhance efficiency.
  • Monitored equipment functionality, reporting issues for timely resolution.
  • Participated in training sessions to develop skills in operational procedures and best practices.
  • Engaged with team members to foster a collaborative work environment focused on productivity.
  • Employed problem-solving techniques to address challenges encountered during daily operations.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.

Supervisor of Operations

Nitu Enterprises LP
Laredo, TX
08.2011 - 02.2024
  • 40+ hours per week
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.

Education

Office Assistant Certificate -

Laredo Job Corps Center
Laredo, TX
2010

Substitute Teacher Certificate -

Laredo Community College
Laredo, TX
2009

High School Diploma - 1

Gateway Charter High School
Laredo, TX
05.2008

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution

Languages

Spanish
Native or Bilingual

Timeline

Supervisor of Operations

Nitu CTC NM LLC
02.2024 - Current

Supervisor of Operations

Nitu Enterprises LP
08.2011 - 02.2024

Office Assistant Certificate -

Laredo Job Corps Center

Substitute Teacher Certificate -

Laredo Community College

High School Diploma - 1

Gateway Charter High School

Similar Profiles

CREATE PROFILE