Delia Cuello-Perez
New York,NY
Summary
Energetic patient care associate dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions.
Overview
35
35
years of professional experience
Work History
Patient Care Associate
Mount Sinai
New York, NY
09.2002 - Current
- Assisted patients with activities of daily living such as bathing, grooming, dressing and toileting.
- Monitored vital signs including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Provided direct patient care and support services in accordance with established standards and practices.
- Communicated regularly with nursing staff regarding changes in patient condition or needs.
- Provided emotional support to family members of patients facing difficult health challenges.
Support Care Associate
Mount Sinai
New York, NY
09.2000 - 08.2001
- Assisted in transferring residents from bed to wheelchair or other mobility devices.
- Maintained cleanliness of transport vehicles and equipment.
- Provided timely transportation services for outpatients to various medical facilities.
- Collected patient information from nursing staff prior to transport.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
Cashier Supervisor
Elite Management Company
New York, NY
08.1989 - 07.1999
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Developed and implemented new processes to improve customer service and sales efficiency.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
Education
Associate of Applied Science - Patient Care Technician
Consortium For Worker Education
New York, NY07-2002
Associate of Applied Science -
Hostos Community College of The City University of New York
The Bronx, NY05-1984
High School Diploma -
Colegio San Pedro Apostol
Dominican Republic06-1981
Skills
- Compassionate Communication
- Patient Service And Assistance
- Patient Hygiene Management
- Bilingual
- CPR Certification
- Time management abilities
- Professionalism
- Multitasking
Timeline
Patient Care Associate
Mount Sinai
09.2002 - Current
Support Care Associate
Mount Sinai
09.2000 - 08.2001
Cashier Supervisor
Elite Management Company
08.1989 - 07.1999
Associate of Applied Science - Patient Care Technician
Consortium For Worker Education
Associate of Applied Science -
Hostos Community College of The City University of New York
High School Diploma -
Colegio San Pedro Apostol