Delia Gallegos
lakeland,FL
Summary
Results-oriented team leader with expertise in coordinating projects and resolving customer service issues. Proven ability to streamline communication and foster collaborative environments, driving operational efficiency and team success.
Overview
7
7
years of professional experience
Work History
Teacher Leader
Lighthouse Preschool Community
2024.07 - 2026.04
- Helped students explore concepts with engaging, learning-focused activities.
- Collaborated with parents and staff to create a supportive community environment focused on child development.
- Mentored new teachers, providing guidance on classroom management and instructional strategies.
Team Leader
Lighthouse Ministries Family Store
2023.01 - 2025.07
- Coordinated project schedules to ensure timely completion of tasks.
- Led problem-solving initiatives to resolve operational issues effectively.
- Streamlined communication processes within the team and across departments.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Community Relations
Salt lake City Mission
2019.08 - 2022.12
- Promoted positive community relations by volunteering the Drill Team for public service events such as parades, demonstrations, and other civic engagements.
- Strengthened community relations through proactive engagement with stakeholders like local businesses or schools.
- Maintained positive community relations through proactive engagement with local organizations before, during, and after the event.
- Strengthened community relations through organization of public safety workshops.
Education
Associate of Science - Avanced Technician
University Catolica Santa Maria
Arequipa- Peru2006-09
Bachelor of Science - Educational Psychology
University San Simon
Cochabamba ,Bolivia2000-04
Skills
- Instructional leadership
- Student engagement
- Collaborative learning
- Data-driven decision making
- Meeting facilitation
- Staff development
- Succession planning
- Motivational
- Recruitment support
- Team leadership
- Decision-making
- Customer service
Languages
English
Professional Working
Timeline
Teacher Leader
Lighthouse Preschool Community
2024.07 - 2026.04
Team Leader
Lighthouse Ministries Family Store
2023.01 - 2025.07
Community Relations
Salt lake City Mission
2019.08 - 2022.12
Associate of Science - Avanced Technician
University Catolica Santa Maria
Bachelor of Science - Educational Psychology
University San Simon