Delia Gomez
Sacramento,CA
Summary
Results-oriented leader with extensive experience in safety training and performance assessment. Focused on optimizing team performance and resolving conflicts to enhance customer satisfaction. Demonstrated ability to implement effective strategies that lead to measurable improvements.
Overview
30
30
years of professional experience
Work History
Front End Supervisor
Costco
Citrus Heights, California
01.2026 - Current
- Facilitated employee development through performance reviews and actionable feedback.
- Ensured workplace safety by training employees on established protocols.
- Resolved customer complaints effectively, guaranteeing satisfaction with outcomes.
- Responded to inquiries by researching issues and delivering relevant information.
- Allocated tasks based on team members' skills and shift requirements to enhance productivity.
Merchandising Supervisor
Costco
Citrus Heights, California
07.2025 - 01.2026
- Designed visually striking displays that showcased products and attracted customer attention.
- Coordinated merchandise arrangement to enhance visual appeal and drive sales.
- Managed product displays, ensuring accurate signage for improved customer understanding.
- Implemented shelf stocking and rotation strategies to optimize product accessibility.
- Produced labels and tags to enhance merchandise organization and clarity.
- Facilitated material movement for effective display construction and maintenance.
Sales Supervisor
Costco
Citrus Heights, California
03.2024 - 07.2025
- Provided exceptional support on the sales floor through client engagement.
- Facilitated staff training sessions focused on policy adherence and service excellence.
- Organized schedules to optimize employee coverage during peak periods.
- Supported sales team by offering procedural guidance and operational insights.
- Maintained accurate inventory levels to ensure product availability for customers.
- Monitored display areas to identify merchandise needing attention or restocking.
Assistant Front End Manager
Costco
Cal Expo
07.2019 - 03.2024
- Managed daily operations, including opening and closing duties, ensuring seamless front end functionality.
- Supervised front end operations, enhancing customer service efficiency.
- Resolved customer complaints swiftly, maintaining satisfaction and loyalty.
- Delegated tasks based on individual strengths and shift requirements.
- Tracked employee hours to ensure accurate payroll records.
- Reviewed safety, health, and sanitation processes to enforce compliance and security.
Bakery Manager
Costco
Tracy, California
03.2018 - 07.2019
- Managed daily operations of bakery, ensuring product quality and efficient workflow.
- Coordinated inventory tracking and ordered ingredients to maintain consistent supply for production.
- Supervised staff training on best practices to uphold high standards.
- Implemented safe food handling procedures to ensure compliance and reduce cross-contamination risks.
- Organized promotional campaigns that enhanced customer engagement and increased sales.
- Ensured consistent maintenance of equipment to optimize operational efficiency.
- Monitored compliance with food safety regulations and health codes in kitchen area.
- Maintained comprehensive inventory records for all production supplies and ingredients.
Bakery Supervisor
Costco
Sacramento, California
03.1997 - 03.2018
- Managed bakery department operations to uphold product quality and safety measures.
- Guided staff through bakery processes, enhancing productivity and reinforcing safety protocols.
- Conducted quality checks to ensure exceptional taste and presentation.
- Prevented cross-contamination by adhering to stringent food safety guidelines.
- Sanitized workstations thoroughly, maintaining hygienic conditions for food preparation.
- Supported management in inventory coordination, ensuring timely product restocking.
- Displayed fresh products attractively to enhance customer engagement. to engage customers and drive sales growth.
Education
General Studies
Consumnes River College
Sacramento, CAGED -
Charles A Jones Career & Education Center
Sacramento, CASkills
- Safety training programs
- Performance evaluation
- Task management
- Team performance coaching
- Operational efficiency
- Motivational leadership
- Conflict resolution
- Support strategies
Timeline
Front End Supervisor
Costco
01.2026 - Current
Merchandising Supervisor
Costco
07.2025 - 01.2026
Sales Supervisor
Costco
03.2024 - 07.2025
Assistant Front End Manager
Costco
07.2019 - 03.2024
Bakery Manager
Costco
03.2018 - 07.2019
Bakery Supervisor
Costco
03.1997 - 03.2018
General Studies
Consumnes River College
GED -
Charles A Jones Career & Education Center