Elizabeth Mancilla
Omaha,NE
Summary
Detail-oriented and bilingual professional with experience in customer service, event support, and education. Skilled in accurately preparing and delivering orders, maintaining organized work areas, and resolving customer concerns with courtesy. Recognized for efficiency in fast-paced environments, strong communication, and reliability. Dedicated to ensuring accuracy, customer satisfaction, and team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Meeting & Events Assistant
Dublin Royal Convention Center
01.2025 - 08.2025
- Located, prepared, and accurately delivered food and beverage orders to guests
- Verified order accuracy and made adjustments or substitutions as needed
- Consulted with customers to ensure satisfaction and resolve concerns promptly
- Maintained organized, clean, and safe dining and service areas in compliance with safety standards
- Collaborated with team members to efficiently set up and tear down service areas
Middel School Teacher
Santos Degollado Sanchez Middle School
11.2020 - 01.2025
- Organized and managed educational and cultural events, ensuring accurate preparation and logistics
- Developed lesson plans and maintained detailed records of student progress
- Communicated effectively with students, families, and staff to meet diverse needs
- Designed content for school social media and website, ensuring accuracy and professionalism
Education
Communications
University of Valle De Atemajac (UNIVA)
Guadalajara, Mexico 12-2016
Skills
- Order Preparation & Accuracy
- Customer Service
- Multitasking in Fast-Paced Environments
- Bilingual: Spanish and English
- Attention to Detail & Problem Solving
- Team Collaboration
Certification
- Dulann the Dignity at work training (Certified Food Allergen Awareness
- Food Safety Essentials
- Hospitality Manual Handling
- Principles of HACCP and Food Safety
Timeline
Meeting & Events Assistant
Dublin Royal Convention Center
01.2025 - 08.2025
Middel School Teacher
Santos Degollado Sanchez Middle School
11.2020 - 01.2025
Communications
University of Valle De Atemajac (UNIVA)
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