Summary
Overview
Work History
Education
Skills
Timeline
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Delia Martin

TUKWILA

Summary

Dynamic Supervisor with a proven track record in operations management at Travel Traders LLC. Skilled in training and mentoring staff, fostering teamwork, and enhancing customer service. Adept at inventory control, achieving optimal stock levels while minimizing waste. Committed to creating a positive work environment that drives employee motivation and excellence.


Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Overview

13
13
years of professional experience

Work History

Barista

Filgood Connections LLC
09.2022 - Current
  • Operated espresso machines and brewing equipment to deliver high-quality beverages.
  • Trained and mentored new staff on beverage preparation and customer service standards.
  • Developed and maintained positive relationships with customers to enhance loyalty and satisfaction.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Collaborated with team members to create a welcoming environment for guests and foster teamwork.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Supervisor

Travel Traders LLC
05.2012 - 07.2024
  • Supervised daily operations to ensure efficient service delivery and adherence to company standards.
  • Trained and mentored team members, fostering a culture of collaboration and continuous improvement.
  • Implemented inventory management processes, optimizing stock levels and reducing waste.
  • Ensured compliance with safety regulations and company policies, promoting a secure work environment.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Minister - Christian Education

Luzon Bible College
Philippines
04-1976

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Inventory control
  • Team building
  • Operations management
  • Policy enforcement
  • Safety protocols
  • Coaching and mentoring

Timeline

Barista

Filgood Connections LLC
09.2022 - Current

Supervisor

Travel Traders LLC
05.2012 - 07.2024

Minister - Christian Education

Luzon Bible College

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