Delia Ruvalcaba
Homeland,CA
Summary
Proactive Warehouse Lead and Assistant Store Manager with extensive experience in team management, inventory tracking, and safety protocols. Skilled in equipment operation, staff training, and optimizing stock levels. Bringing strong attention to detail and a proactive approach to improving operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Warehouse Lead
Calavo Growers Inc
01.2022 - 06.2024
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Coordinated with purchasing department to maintain optimal stock levels, avoiding overstocks or shortages that could impact operations.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
- Prepared and checked outbound shipments for accuracy.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Assistant Store Manager
Goodwill Southern California Store & Donation Center
08.2017 - 12.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Regional Safety Champ: lead daily safety huddles and maintain a clean and safe environment by following all personal protective equipment policies and procedures.
Education
High School Diploma -
Perris Lake High School
Perris, CA06.2002
Skills
- Supervisory Experience
- Order Picking
- Product Packaging
- Shipping and receiving
- Warehouse Safety
- Forklift safety and operation
- Attention to Detail
- Inventory Replenishment
- Safety Procedures
- Merchandise Stocking
- Staff Training
- Vendor Relations
Timeline
Warehouse Lead
Calavo Growers Inc
01.2022 - 06.2024
Assistant Store Manager
Goodwill Southern California Store & Donation Center
08.2017 - 12.2021
High School Diploma -
Perris Lake High School
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