Summary
Overview
Work History
Education
Skills
Timeline
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Delia Strickland

Hobart,IN

Summary


Licensed skincare professional skilled in delivering high-quality esthetic treatments. Adept at client consultation, customized skincare plans, and advanced techniques. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Excellent communication and customer service skills, with deep understanding of skin health and wellness.

Overview

23
23
years of professional experience

Work History

Licensed Esthetician (Proprietor)

True Beauty & Skincare
01.2021 - Current
  • Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
  • Conducted comprehensive consultations to assess client needs, preferences, and desired outcomes.
  • Utilized strong interpersonal skills to establish rapport with clients quickly, nurturing long-term relationships.
  • Streamlined appointment scheduling processes, resulting in improved customer service and time management.
  • Educated clients on proper at-home skincare routines to improve overall skin health between appointments.
  • Maintained a clean, hygienic, and inviting spa environment to ensure client comfort and safety.
  • Sterilized equipment for patient treatments.
  • Advised clients on proper home-care regimens.
  • Welcomed clients arriving for appointments.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Recommended and performed microdermabrasion, peels and laser treatments.
  • Performed consultations for patients before scheduling treatments.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.

Slot Floor Person

Blue Chip Casino
01.2016 - 01.2023
  • Managed payment of jackpot winnings and conducted minor maintenance on slot machines, ensuring optimal functionality and customer satisfaction
  • Compiled and organized weekly sales reports to assess product performance, contributing to data-driven sales strategies
  • Educated customers on game mechanics and payout structures, enhancing their gaming experience and fostering a welcoming environment for new players
  • Developed marketing initiatives focused on improving guest loyalty and promoting casino events, successfully enhancing customer engagement

Staff Assistant IV

American Medical Association
04.2017 - 03.2021
  • Coordinated meeting logistics, compiled agendas, and facilitated communication and action items for effective follow-up
  • Arranged travel accommodations, optimizing itineraries for the Vice President and departmental staff
  • Monitored contract progression through Legal and Finance departments to ensure prompt completion and payment processing
  • Managed the Vice President's daily calendar and authorized expenses utilizing the Concur software system

Administrative Assistant Supervisor

Capitol City Family Education Services
04.2015 - 04.2017
  • Managed logistics for executive travel, coordinated daily schedules for key directors, and prepared essential documentation for meetings, ensuring efficient operations
  • Produced regular reports and crafted presentations, utilizing advanced Excel functions to maintain accurate and insightful data analysis
  • Liaised effectively with Medicare, Medicaid, and insurance providers to address and reconcile billing discrepancies

Member Service Representative

Regional Federal Credit Union
05.2014 - 04.2015
  • Managed comprehensive financial reports and records, ensuring branch managers had accurate and timely information for decision-making while meticulously maintaining cash supplies for operational needs
  • Facilitated the opening of new customer accounts, encompassing checking, savings, and credit lines, consistently surpassing daily credit card application targets; proficiently produced and maintained sales and inventory reports with complete accuracy

Human Resource Specialist

Indiana Army National Guard
06.2001 - 04.2005
  • Managed comprehensive HR tasks, including the maintenance and input of soldier information, amendment of insurance forms, payroll distribution, and coordination of medical screenings for a considerable volume of personnel on a weekly basis
  • Facilitated the issuance of 20-50 identification cards weekly and contributed to recruitment efforts by engaging with potential enlistees at educational and career events, successfully enlisting a minimum of ten individuals monthly

Education

High School Diploma -

Lew Wallace High School
Gary, IN
06-2003

Skills

  • Problem-solving
  • Multitasking and organization
  • Customer service
  • Indiana licensed esthetician
  • Full body waxing
  • Strong communication skills
  • Team player attitude
  • State licensing compliance
  • Anti-aging treatments
  • Advanced facial techniques

Timeline

Licensed Esthetician (Proprietor)

True Beauty & Skincare
01.2021 - Current

Staff Assistant IV

American Medical Association
04.2017 - 03.2021

Slot Floor Person

Blue Chip Casino
01.2016 - 01.2023

Administrative Assistant Supervisor

Capitol City Family Education Services
04.2015 - 04.2017

Member Service Representative

Regional Federal Credit Union
05.2014 - 04.2015

Human Resource Specialist

Indiana Army National Guard
06.2001 - 04.2005

High School Diploma -

Lew Wallace High School
Delia Strickland