Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Deliana Alvarado

Pasadena

Summary

Driven professional with background in banking. Possess strong knowledge of financial products and services, regulatory requirements, and customer service principles. Confident in decision-making abilities, risk management skills and ability to build relationships with clients. Previous work made significant impact on customer satisfaction levels and operational efficiency at previous institutions. Attentive Teller with many years of experience in customer support and problem solving. Personable communicator talented in building rapport with customers and upselling bank products and services. Careful to maintain client confidentiality and bank security standards.

Overview

1
1
year of professional experience

Work History

Bank Teller

Prosperity Bank
Pasadena
12.2024 - Current
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Maintained organized work area and ensured compliance with regulatory requirements.
  • Collaborated with team members to ensure efficient branch operations and workflow.
  • Assisted members with account inquiries and provided exceptional customer service.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.

Bank Teller

Shell Federal Credit Union
La Porte
05.2025 - 08.2025
  • Assisted customers with account inquiries and provided product information.
  • Managed cash drawer to ensure proper cash handling and reconciliation.
  • Processed customer transactions accurately and efficiently at a local bank branch.
  • Educated customers on online banking features and services available to them.
  • Participated in training sessions to enhance knowledge of banking products and services.
  • Handled large volumes of currency quickly and accurately with minimal errors.

Education

High School Diploma -

Deer Park High School
Deer Park, TX
05-2021

Skills

  • Cash handling
  • Regulatory compliance
  • Transaction processing
  • Account management
  • Product education
  • Customer relationship management

Affiliations

  • Avid reader
  • Love for community work

Languages

Spanish
Professional
English
Professional

Timeline

Bank Teller

Shell Federal Credit Union
05.2025 - 08.2025

Bank Teller

Prosperity Bank
12.2024 - Current

High School Diploma -

Deer Park High School

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