Proven performer at Tops Friendly Markets, adept in customer service and cash handling, enhanced customer satisfaction through efficient transactions and problem-solving. Excelled in organizational abilities, fostering repeat business by building strong customer relationships. Demonstrated expertise in cash register operation and customer assistance, ensuring operational excellence and cleanliness. Punctual and honest cashier. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Tops Friendly Markets Cashier
Tops Friendly Markets
1989 Seneca St, Buffalo, NY 14210
10.2021 - Current
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Worked closely with shift manager to solve problems and handle customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Operated cash register to record transactions accurately and efficiently.
Monitored self-checkout systems and provided help in resolving complex problems.
Responded promptly to requests for assistance, spills and customer inquiries.
Faced shelves when the store was not busy to keep store organized and clean.
Cleaned and maintained the bottle return machines.
Shadowed new cashiers and helped them when it was needed.