DeLicia Minued
Charleston,WV
Summary
Service-driven professional with over a decade of experience in hospitality, municipal government, healthcare operations, and retail management. Strong background in client communication, relationship building, administrative coordination, and direct sales outreach. Recognized for professionalism, organization, and the ability to manage multiple responsibilities in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Embassy Suites by Hilton
Charleston, WV
10.2025 - Current
- Provide professional guest service, manage reservations and check-ins, promote hotel amenities, assist with group coordination, and maintain accurate system records.
Assistant Program Coordinator
City of Charleston, MLK Jr. Community Center
Charleston, WV
03.2025 - Current
- Coordinate community programs and events, manage scheduling and logistics, collaborate with city departments and vendors, maintain organized documentation, and support engagement initiatives.
Constituent Services Assistant
City of Charleston, City Hall
Charleston, WV
06.2024 - 03.2025
- Served as primary point of contact for residents, coordinated communication between departments, maintained documentation, and provided administrative support.
Recreation Aide
City of Charleston, MLK Jr. Community Center
Charleston, WV
05.2023 - 06.2024
- Supported recreational programs, assisted with event setup and supervision, and ensured organized daily operations.
Hostess
Outback Steakhouse
Charleston, WV
02.2023 - 05.2024
- Managed guest flow, delivered welcoming service, and collaborated with staff to maintain efficient operations.
Certified Processing Technician
CAMC Memorial Hospital
Charleston, WV
04.2015 - 05.2020
- Processed and sterilized surgical instruments, maintained infection control standards, and ensured precise documentation.
Assistant Manager
Sally Beauty Supply
South Charleston, WV
05.2016 - 07.2018
- Supervised daily operations, conducted direct outreach to beauty salons, maintained business relationships, monitored sales performance, and managed inventory.
Sales Associate
Sally Beauty Supply
South Charleston, WV
05.2011 - 05.2016
- Provided product consultations, supported promotions, and built customer relationships to encourage repeat business.
Education
Regents Bachelor of Arts (RBA) -
West Virginia State University
Institute, WV01-2028
Skills
- Client & Guest Relations
- Sales Outreach & Relationship Building
- Event & Program Coordination
- Administrative & Operational Support
- Community Engagement
- Team Collaboration
- Inventory & Merchandising
- Attention to Detail
- Time Management
- Microsoft Office & Google Workspace
Certification
Certified Processing Technician • Certified Community Health Worker • CPR Certified
Timeline
Front Desk Agent
Embassy Suites by Hilton
10.2025 - Current
Assistant Program Coordinator
City of Charleston, MLK Jr. Community Center
03.2025 - Current
Constituent Services Assistant
City of Charleston, City Hall
06.2024 - 03.2025
Recreation Aide
City of Charleston, MLK Jr. Community Center
05.2023 - 06.2024
Hostess
Outback Steakhouse
02.2023 - 05.2024
Assistant Manager
Sally Beauty Supply
05.2016 - 07.2018
Certified Processing Technician
CAMC Memorial Hospital
04.2015 - 05.2020
Sales Associate
Sally Beauty Supply
05.2011 - 05.2016
Regents Bachelor of Arts (RBA) -
West Virginia State University