Delicia Waller
Memphis,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Phlebotomist
Raleigh Group PC
Memphis , TN
01.2023 - Current
- Monitored the inventory of supplies and equipment used for phlebotomy services.
- Performed phlebotomy procedures on patients in a professional, safe and timely manner.
- Provided feedback to medical staff regarding abnormal or unexpected lab results.
- Ensured that all laboratory specimens were collected, labeled, logged and stored properly prior to transport.
- Trained new staff on proper collection techniques and safety protocols.
- Evaluated current processes and identified opportunities for improvement in order to increase efficiency.
- Maintained a clean work environment by following infection control guidelines at all times.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Phlebotomist
Quest Diagnostics
Germantown, TN
07.2015 - 01.2023
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided assistance to clinical staff during patient visits.
- Prepared specimens for transport to external laboratories.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Conducted various blood tests and updated results into paper and electronic charts.
- Used heel and finger stick methods to obtain blood from capillaries.
- Input medical and insurance information into database for inclusion in patient records.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Phlebotomist
Octpharma
Memphis, TN
01.2019 - 01.2023
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Transported specimens following established protocol for temperature and light.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Upheld donor confidentiality throughout intake and collection process.
- Conducted various blood tests and updated results into paper and electronic charts.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education
National Phlebotomy Certification -
Northwest Phlebotomy School
Memphis, TN 09.2022
Associate of Applied Science - Dental Assisting
Concorde Career College
Memphis, TN 11.2012
GED -
Messick Adult Center
Memphis, TN 08.2012
Skills
- Venipuncture
- Incident Reporting
- Verbal and Written Communication
- Documentation and Recordkeeping
- Data Entry
- Electronic Medical Record Software
- Butterfly Venipuncture
- Finger/ Heel Sticks
- Specimen Collection
Languages
English
Full Professional
Certification
- Haemonetics University Training - 2023
- Phlebotomist - 2022
Timeline
Lead Phlebotomist
Raleigh Group PC
01.2023 - Current
Phlebotomist
Octpharma
01.2019 - 01.2023
Phlebotomist
Quest Diagnostics
07.2015 - 01.2023
National Phlebotomy Certification -
Northwest Phlebotomy School
Associate of Applied Science - Dental Assisting
Concorde Career College
GED -
Messick Adult Center
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